FREE SHIPPING on Orders of $40 or More!
1- 20 of 48 results
Grid View Grid
List View List
Grid View Grid
List View List
Title: Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know / Edition 1, Author: Jeffery Gitomer
QUICK ADD
Customer Satisfaction Is…
by Jeffery Gitomer
Hardcover $23.49 $30.00 Current price is $23.49, Original price is $30.00.
Title: The Power of Appreciative Inquiry: A Practical Guide to Positive Change / Edition 2, Author: Diana Whitney
QUICK ADD
The Power of Appreciative…
by Diana Whitney, Amanda Trosten-Bloom, David Cooperrider
Paperback $32.95
Title: Delivering Knock Your Socks Off Service / Edition 5, Author: Performance Research Associates
QUICK ADD
Delivering Knock Your Socks…
by Performance Research Associates, John Bush
Paperback $18.95
Title: Whose Standards: Consumer and Professional Standards in Health Care (State of Health Series) / Edition 1, Author: Charlotte Williamson
QUICK ADD
Whose Standards: Consumer and…
by Charlotte Williamson
Explore Series
Paperback $57.32 $59.95 Current price is $57.32, Original price is $59.95.
Title: Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong / Edition 2, Author: Janelle Barlow
QUICK ADD
Complaint is a Gift:…
by Janelle Barlow, Claus Moller, Tony Hsieh
Paperback $17.51 $21.95 Current price is $17.51, Original price is $21.95.
Title: The Invisible Sale: How to Build a Digitally Powered Marketing and Sales System to Better Prospect, Qualify and Close Leads / Edition 1, Author: Tom Martin
QUICK ADD
The Invisible Sale: How to…
by Tom Martin
Explore Series
Paperback $18.86 $24.99 Current price is $18.86, Original price is $24.99.
Title: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company / Edition 1, Author:
QUICK ADD
The New Gold Standard: 5…
Hardcover $22.19 $30.00 Current price is $22.19, Original price is $30.00.
Title: Customers As Partners: Building Relationships That Last / Edition 1, Author: Chip R. Bell
QUICK ADD
Customers As Partners:…
by Chip R. Bell
Hardcover $13.64 $24.95 Current price is $13.64, Original price is $24.95.
Title: Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers / Edition 1, Author: Kristin Anderson
QUICK ADD
Knock Your Socks Off Answers:…
by Kristin Anderson, Ron Zemke
Explore Series
Paperback $17.95
Title: Who's Your Gladys?: How to Turn Even the Most Difficult Customer into Your Biggest Fan, Author: Marilyn Suttle
QUICK ADD
Who's Your Gladys?: How to…
by Marilyn Suttle, Lori Jo Vest
Hardcover $22.95
Title: Breaking Through: Implementing Customer Focus in Enterprises / Edition 1, Author: Donna E Alvermann
QUICK ADD
Breaking Through: Implementing…
by Donna E Alvermann
Explore Series
Hardcover $64.00 $85.00 Current price is $64.00, Original price is $85.00.
Title: Service Quality: Research Perspectives / Edition 1, Author: Benjamin Schneider
QUICK ADD
Service Quality: Research…
by Benjamin Schneider, Susan Schoenberger White
Explore Series
Hardcover $95.28 $106.00 Current price is $95.28, Original price is $106.00.
Title: The Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage, Author: James L. Heskett
QUICK ADD
The Ownership Quotient:…
by James L. Heskett, W. Earl Sasser, Joe Wheeler
Hardcover $35.00
Title: Total Quality Service: Principles, Practices, and Implementation / Edition 1, Author: D.H. Stamatis
QUICK ADD
Total Quality Service:…
by D.H. Stamatis
Hardcover $148.56 $155.00 Current price is $148.56, Original price is $155.00.
Title: Learning Points: 100 Activities for Customer Service Excellence, Author: Peter R. Garber
QUICK ADD
Learning Points: 100…
by Peter R. Garber
Explore Series
Multimedia Set $34.95
Title: Call Center Success, Author: Lloyd C. Finch
QUICK ADD
Call Center Success
by Lloyd C. Finch, Charlotte Bosarge, Debbie Woodbury, Hanna Hurley
Explore Series
Paperback $13.95
Title: The Experience Economy: Work is Theatre & Every Business a Stage, Author: B. Joseph Pine II
QUICK ADD
The Experience Economy: Work…
by B. Joseph Pine II, James H. Gilmore
Hardcover $30.65 $32.95 Current price is $30.65, Original price is $32.95.
Title: Customer Service: Skills for Success / Edition 6, Author: Robert W. Lucas
QUICK ADD
Customer Service: Skills for…
by Robert W. Lucas
Paperback $118.95 $135.95 Current price is $118.95, Original price is $135.95.
Title: Financing Low-Income Communities: Models, Obstacles, and Future Directions, Author: Julia Sass Rubin
QUICK ADD
Financing Low-Income…
by Julia Sass Rubin
Hardcover $42.50
Title: Inspired Nurse / Edition 1, Author: Rich Bluni
QUICK ADD
Inspired Nurse / Edition 1
by Rich Bluni
Paperback $21.95 $24.95 Current price is $21.95, Original price is $24.95.

Pagination Links