Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses
For many CIOs, the value they deliver is elusive. It’s not that they do not create positive business outcomes, it’s that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world. Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they’ve illuminated changed the tone of their meetings and instilled a business mindset in IT decisions. By reading this book, you’ll discover and learn the following: - A practical, applied framework — called Technology Business Management — for creating and using shared facts to make better decisions about people, technologies, services and investments - A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives - Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business - What your technology business model says about the value you deliver and the disciplines you employ - How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development - How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment - How to improve your ability to change the business by better governing innovation investments and improving enterprise agility - How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity
1123885351
Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses
For many CIOs, the value they deliver is elusive. It’s not that they do not create positive business outcomes, it’s that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world. Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they’ve illuminated changed the tone of their meetings and instilled a business mindset in IT decisions. By reading this book, you’ll discover and learn the following: - A practical, applied framework — called Technology Business Management — for creating and using shared facts to make better decisions about people, technologies, services and investments - A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives - Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business - What your technology business model says about the value you deliver and the disciplines you employ - How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development - How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment - How to improve your ability to change the business by better governing innovation investments and improving enterprise agility - How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity
26.47 Out Of Stock
Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses

Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses

by Todd Tucker
Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses

Technology Business Management: The Four Value Conversations CIOs Must Have With Their Businesses

by Todd Tucker

Hardcover

$26.47  $30.99 Save 15% Current price is $26.47, Original price is $30.99. You Save 15%.
  • SHIP THIS ITEM
    Temporarily Out of Stock Online
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

For many CIOs, the value they deliver is elusive. It’s not that they do not create positive business outcomes, it’s that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world. Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they’ve illuminated changed the tone of their meetings and instilled a business mindset in IT decisions. By reading this book, you’ll discover and learn the following: - A practical, applied framework — called Technology Business Management — for creating and using shared facts to make better decisions about people, technologies, services and investments - A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives - Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business - What your technology business model says about the value you deliver and the disciplines you employ - How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development - How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment - How to improve your ability to change the business by better governing innovation investments and improving enterprise agility - How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity

Product Details

ISBN-13: 9780997612745
Publisher: BookBaby
Publication date: 09/08/2016
Pages: 294
Sales rank: 386,277
Product dimensions: 6.20(w) x 9.10(h) x 1.10(d)

About the Author

Todd Tucker has led research into Technology Business Management (TBM) practices, organizational models and standards over the last four years. Through workshops and interviews with CIOs and other TBM leaders, Todd led the development of the TBM framework, business-value KPIs and other tools. In 2013, he authored the first-ever study (the TBM Index™) on TBM adoption, maturity and value, based on a self-assessment from over 200 global enterprises. That same year, Todd launched the TBM Awards program, which has since given him access to dozens of the most successful TBM leaders who informed and shaped the lessons in this book. As the General Manager for the TBM Council, Todd is responsible for driving the mandates of standards development, education and certification, and member collaboration. Todd is guided by a belief that when you bring talented people together, create a shared purpose, and give them the facts, they will achieve great things.

Table of Contents

Foreword xi

TBM Council Board of Directors xiv

Acknowledgments xvii

Introduction: Be the CEO of Your Technology Business 1

Chapter 1 The Business Revolution in IT 9

Transparency: The Key to Value 14

The Forces of IT Economics 17

The Power of Distributed Decision-Making 19

Accelerating Key Initiatives 21

Key Takeaways 23

Chapter 2 The Tools of TBM 25

The Essential Elements of TBM 27

Key Takeaways 39

ViewPoint: Assessment Reveals Key Habits for TBM Success 41

Chapter 3 Positioning for Value 45

Understanding Your Technology Business Model 48

Accountability for Service Value 59

Key Takeaways 67

ViewPoint TBM Enables Commercial-Style IT Organizations 68

Chapter 4 Creating Transparency 73

Transparency via Your TBM Model 74

An Enterprise IT Model Based on Data 84

The People Needed for Transparency 92

Key Takeways 94

Chapter 5 Delivering Value for the Money 97

Benchmarking Your Costs 99

Unit Cost Trending 103

Costing Spare Capacity 106

Monitoring Project Spending 108

Key Takeaways 110

Viewpoint: New IT Demands New Approach to Benchmarking 112

Chapter 6 Shaping Business Demand 115

Choosing What Demand to Shape 116

Shaping Demand with a Bill of IT 118

Defining, Setting, and Communicating Rates 121

Creating Effective Levers for Shaping Demand 123

Key Takeaways 125

Chapter 7 Planning and Governing for Value 127

Quickening the Cadence 129

A Hybrid Approach to IT Budgeting 132

Rigorously Reviewing Every IT Dollar 134

Justifying IT4IT Investments 135

Key Takeaways 136

Chapter 8 Optimizing Your Business 139

Improving Cost for Performance 140

Aligning the IT Portfolio 148

Key Performance Indicators 158

Key Takeaways 163

Chapter 9 Transforming Your Business 165

Investing in Innovation 167

Enterprise Agility 178

Key Performance Indicators 189

Key Takeaways 195

Chapter 10 Continuously Improving Value 197

Measured Business Goals 198

Program Governance 200

Routine Processes 203

TBM Roadmap 205

Shared Ownership 207

Evolution of Data, Modeling, and Analytics 209

Insights, Actions, and Value Tracking 210

Key Takeaways 212

Chapter 11 Expanding the Business Partnership 215

From Technology Operations to True Business Partnership 217

Governing Enterprise Value 220

Empowering Everything-as-a-Service 225

ATMs, Cable Boxes, and More 229

Key Takeaways 231

Chapter 12 The Best Time to Start 233

Assess Your Current State 234

Understand Your Business Case for TBM 236

Learn From Your Peers 238

Appendix A Technology Business Model Archetypes 239

Appendix B CFO of IT Competency Model 244

Technology Controller 245

Investment Manager 246

Agent of Change 247

Voice of the Business 247

Glossary 249

From the B&N Reads Blog

Customer Reviews