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Rx for Business: Qualitivity
Rx for Business: Qualitivity is a dynamic new approach that helps organizations create synergy by merging quality with productivity. Qualitivity creates an atmosphere of innovation that results in improved products and services. American Express, First Data and Standard & Poor’s have seen exponential return on investment from implementing Qualitivity’s three Q’s-Quality, Quantity and Quest for Service Excellence. Qualitivity will help an organization achieve the highest level of work performance, while reducing costs and enhancing efficiency. By moving away from long accepted practices, there is an opportunity for an unprecedented wave of unique solutions to surface. The new Qualitivity models provide management with the tools to enact these fast-paced business changes
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Rx for Business: Qualitivity
Rx for Business: Qualitivity is a dynamic new approach that helps organizations create synergy by merging quality with productivity. Qualitivity creates an atmosphere of innovation that results in improved products and services. American Express, First Data and Standard & Poor’s have seen exponential return on investment from implementing Qualitivity’s three Q’s-Quality, Quantity and Quest for Service Excellence. Qualitivity will help an organization achieve the highest level of work performance, while reducing costs and enhancing efficiency. By moving away from long accepted practices, there is an opportunity for an unprecedented wave of unique solutions to surface. The new Qualitivity models provide management with the tools to enact these fast-paced business changes
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Rx for Business: Qualitivity

Rx for Business: Qualitivity

by Sandra W. Evans
Rx for Business: Qualitivity
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Rx for Business: Qualitivity

Rx for Business: Qualitivity

by Sandra W. Evans

Overview

Rx for Business: Qualitivity is a dynamic new approach that helps organizations create synergy by merging quality with productivity. Qualitivity creates an atmosphere of innovation that results in improved products and services. American Express, First Data and Standard & Poor’s have seen exponential return on investment from implementing Qualitivity’s three Q’s-Quality, Quantity and Quest for Service Excellence. Qualitivity will help an organization achieve the highest level of work performance, while reducing costs and enhancing efficiency. By moving away from long accepted practices, there is an opportunity for an unprecedented wave of unique solutions to surface. The new Qualitivity models provide management with the tools to enact these fast-paced business changes

Product Details

ISBN-13: 9780977776160
Publisher: BookBaby
Publication date: 09/30/2016
Series: Rx for Business Series , #1
Pages: 132
Product dimensions: 5.90(w) x 16.50(h) x 0.40(d)

About the Author

Sandra W. Evans has over 25 years of experience in all facets of corporate financial and general management along with extensive experience in strategic and productivity planning. Her background includes both for profit and non- profit companies including Litton Industries, American Express, First Data and Standard & Poor’s, a division of The McGraw-Hill Companies, as well as the New Mexico Educational Assistance Foundation and Illinois Student Assistance Commission. Her educational and business credentials combine a Masters of Business Administration (MBA) along with progressive levels of management experience. Sandra W. Evans published her second book in the Rx for Business series in 2008 entitled, Thinkivity, about vision, strategy and innovation. Beginning with designing the structure for an actionable strategic vision and mission, this essential guide then provides careful instruction for building the capabilities within an organization necessary to meet those goals.

Table of Contents

Qualitivity

Introduction

Qualitivity Defined

Management Acceptance

Opportunity Environment

Management Types

Independent Thinkers

Technicians

Innovators

Visionaries

Cognitive Skills

Employee Acceptance

Infinite Capacity of the Employee

Communication with Employee

Knowledge Base

Community and Teamwork

Management and Employee Cohesiveness

Management and Employee Benefits

Group Dynamic

360 Feedback Process

Roles and Responsibilities

"Light Bulb" Concepts

Velocity

Enlightenment

Visualization

80/20 Rule

Qualitivity Techniques

Define Linkages and Redefine Processes

Eliminate Non-Value-Added Functions

Eliminate Duplication and Defects

Re-Examine Work

Modeling Workflows

Performance Planning

Metrics

Unit of Measure

Standard of Output

Goal Setting

Productivity Tracking Database

Quality Tracking Database

Combined Inventory and Productivity Reports

Progress Reports

Evaluation

Backlog and Output Reports

Workflow Management

Backlog Report Review

Output Report Review

Goal Setting Template

Goal Tracking

Key Results

Bonus/Incentive Programs

Bonus

Special Bonus

Non-Monetary Bonus

Incentive Programs

Flexible Work Schedules

Telecommuting

Quality and Service Excellence

Quality

Quality Assurance

Quality Assurance Team

McDonald's Effect

Client Satisfaction

Customer Service Quality

Statement

Rightsizing

Primary Processes

Turnover Statistics

Rights and Wrongs of Downsizing

Management Downsizing

Reducing the Hierarchy

Synergy with Continuous Quality

Quality Improvement Programs

Changing Trends

Management Champions

Synergy with Strategic Planning

Communication of Strategic Initiatives

Customer

Not-for-Profit and Government

Maximizing Performance

Management to Employee Ratio

Continuous Quality

Strategic Planning

Technology

Conclusion

About the Author

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