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Title: Education and Research for Marketing and Quality Management in Libraries / La formation et la recherche sur le marketing et la gestion de la qualite en bibliotheque / La formation et la recherche sur le marketing et la gestion de la qualite en bibliothequ, Author: R?jean Savard
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Education and Research for…
by R?jean Savard
#99 in Series
Hardcover $131.99
Title: The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services: Satellite Meeting Sao Paulo, Brazil, August 18-20,2004, Author: Sueli Mara Soares Pinto Ferreira
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The Virtual Customer: A New…
by Sueli Mara Soares Pinto Ferreira (Editor), Rejean Savard (Editor)
#117 in Series
Hardcover $266.00