Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a preferred performance metric that takes into account the difficulty of recruiting different types of youth in various markets and propose short-term changes to the system that would more accurately assess recruiter effort and skill.
Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a preferred performance metric that takes into account the difficulty of recruiting different types of youth in various markets and propose short-term changes to the system that would more accurately assess recruiter effort and skill.
PERFORMANCE EVALUATION AND ARMY RECRUITING
126PERFORMANCE EVALUATION AND ARMY RECRUITING
126Product Details
ISBN-13: | 9780833043108 |
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Publisher: | Rand Publishing |
Publication date: | 06/25/2008 |
Series: | Rand Corporation Monograph Ser. |
Pages: | 126 |
Product dimensions: | 6.06(w) x 9.07(h) x 0.24(d) |