Years ago, crooks had nicknames like Baby Face Nelson, Machine Gun Kelly and Pretty Boy Floyd. Today's crooks don't need nicknames. Their names are often the brands of America's top corporations. They use poor customer service as an excuse to take your money, sometimes improperly, and keep it. Too often, the items and services you purchase from them don't work. When you complain, they put you on hold, ignore your letters and send you robotic e-mail replies that have nothing to do with your problem. They know how to get you to quit complaining. Dave Lieber's Watchdog Nation shows you how to beat them at their own game. One of America's last crusading newspaper columnists lays out unique tools, tips and strategies that reveal how to save money and join the consumer revolution. This is more important than ever. If there's one lesson we learned in recent times, it's that the experts are wrong. They promised to protect us. Yet truth be told, they don't know how to do that. Only one person can protect you: YOU! Watchdog Nation shows you how to be your own watchdog and preserve and protect your rights. As a citizen of Watchdog Nation, you can be the super hero in your own life. * * * This book won two national book awards for social change. This book promises to save you time, money and aggravation!