Mental Agility: Train Your Mind to Think, Act & Influence... Faster!
Whether you are presenting a product, giving a press conference, interviewing for a job, addressing an audience—you are persuading. You need Mental Agility® —the art of thinking fast, controlling a conversation, persuading those around you, and conditioning the mind to think faster under pressure. As one of the most sought-after professional business speakers in the country, author Rob Jolles knows first hand the need for mental speed. After twenty-two years of training thousands of sales people for such clients as Xerox, Aetna, General Electric, Goldman Sachs, and more—he has put together a “must read” guide for learning to think fast on your feet so you can sell your message, influence others, and captivate your audience, wherever you are. In his frank, humorous style, Mental Agility® is just as much fun to read as it is listening to Rob talk. His easy “problem-process-practice” guide teaches you a system for walking into any situation cold and establishing a relationship, based on trust and confidence; for implementing Rob’s repeatable, predictable techniques for persuading your clients or audience; and then how to handle confrontational scenarios that might arise and turn them around. The book is full of useful tips and actions points, plus thirty-five Mental Agility® exercises to help you practice what you’ve learned and put Rob’s “path to persuasion” into your business plan.
1121959237
Mental Agility: Train Your Mind to Think, Act & Influence... Faster!
Whether you are presenting a product, giving a press conference, interviewing for a job, addressing an audience—you are persuading. You need Mental Agility® —the art of thinking fast, controlling a conversation, persuading those around you, and conditioning the mind to think faster under pressure. As one of the most sought-after professional business speakers in the country, author Rob Jolles knows first hand the need for mental speed. After twenty-two years of training thousands of sales people for such clients as Xerox, Aetna, General Electric, Goldman Sachs, and more—he has put together a “must read” guide for learning to think fast on your feet so you can sell your message, influence others, and captivate your audience, wherever you are. In his frank, humorous style, Mental Agility® is just as much fun to read as it is listening to Rob talk. His easy “problem-process-practice” guide teaches you a system for walking into any situation cold and establishing a relationship, based on trust and confidence; for implementing Rob’s repeatable, predictable techniques for persuading your clients or audience; and then how to handle confrontational scenarios that might arise and turn them around. The book is full of useful tips and actions points, plus thirty-five Mental Agility® exercises to help you practice what you’ve learned and put Rob’s “path to persuasion” into your business plan.
5.0 Out Of Stock
Mental Agility: Train Your Mind to Think, Act & Influence... Faster!

Mental Agility: Train Your Mind to Think, Act & Influence... Faster!

by Robert Jolles
Mental Agility: Train Your Mind to Think, Act & Influence... Faster!

Mental Agility: Train Your Mind to Think, Act & Influence... Faster!

by Robert Jolles

Paperback

$5.00 
  • SHIP THIS ITEM
    Temporarily Out of Stock Online
  • PICK UP IN STORE

    Your local store may have stock of this item.

Related collections and offers


Overview

Whether you are presenting a product, giving a press conference, interviewing for a job, addressing an audience—you are persuading. You need Mental Agility® —the art of thinking fast, controlling a conversation, persuading those around you, and conditioning the mind to think faster under pressure. As one of the most sought-after professional business speakers in the country, author Rob Jolles knows first hand the need for mental speed. After twenty-two years of training thousands of sales people for such clients as Xerox, Aetna, General Electric, Goldman Sachs, and more—he has put together a “must read” guide for learning to think fast on your feet so you can sell your message, influence others, and captivate your audience, wherever you are. In his frank, humorous style, Mental Agility® is just as much fun to read as it is listening to Rob talk. His easy “problem-process-practice” guide teaches you a system for walking into any situation cold and establishing a relationship, based on trust and confidence; for implementing Rob’s repeatable, predictable techniques for persuading your clients or audience; and then how to handle confrontational scenarios that might arise and turn them around. The book is full of useful tips and actions points, plus thirty-five Mental Agility® exercises to help you practice what you’ve learned and put Rob’s “path to persuasion” into your business plan.

Product Details

ISBN-13: 9781933102528
Publisher: Capital Books, Incorporated
Publication date: 10/01/2007
Series: Capital Ideas for Business and Personal Development Series
Pages: 230
Product dimensions: 5.50(w) x 8.40(h) x 0.60(d)

About the Author

Robert L. Jolles is a master corporate trainer and popular professional speaker to more than 7,500 sales people each year. His clients include Toyota, Disney, NASA, Kinkos, Microsoft, Goldman Sachs, Aetna, Nortel, a dozen universities, and more than fifty financial institutions. He is the author of The Way of the Road Warrier (Jossey Bass, 2005), How to Run Seminars & Workshops, and Customer Centered Selling Customer, which spent eight weeks at number one on the Business Best Seller List, over 100 weeks in the top 20, and was named one of the top 10 “must reads” by Books, Etc. Rob Jolles successfully sold for two of the most respected sales institutions in the nation and managed their training programs. He was instrumental in creating, delivering, and managing Xerox Corporation's highly touted customer sales training programs. He is represented by ten top speakers bureaus, and is president of Jolles Associates, Inc., an independent training consulting firm in Great Falls, Virginia.

Table of Contents

Acknowledgments     xiii
Foreword   Eric Hargens     xv
Are We Born Fast ... or Can Speed of Thought Be a Learned Behavior?     1
Mental Agility Exercise-Props Individual Exercise     12
Mental Agility Exercise-Props Worksheet     14
Mental Agility Exercise-Change the Picture: Text Individual Exercise     15
Mental Agility Exercise-Change the Picture: Objects Individual Exercise     16
Walking in Someone Else's Shoes: Inside the Minds of Those You Are Looking to Persuade     17
The Problem     17
The Process     17
The Practice     25
Mental Agility Exercise-Problem or Need? Individual Exercise     26
Getting It Started: The Art of the Opening     29
The Problem     29
The Process     29
The Practice     38
Mental Agility Exercise-Full Opening Tactic Individual Exercise     39
Mental Agility Exercise-Full Opening Tactic Worksheet     40
Mental Agility Exercise-Sample Full Opening Tactic Worksheet     41
Mental Agility Exercise-Adapting the Process Individual Exercise     42
Mental Agility Exercise-Adapting the Process Case Studies     43
Mental Agility Exercise-Sample Adapting theProcess Case Studies     46
Mental Agility Exercise-Stupid Statements Partner Exercise     51
Mental Agility Exercise-Stupid Statements Worksheet     52
Mental Agility Exercise-Stupid Statements Real World Partner Exercise     54
Mental Agility Exercise-Stupid Statements Worksheet     56
Getting to Trust: Mastering the Art of a Good Conversation     57
The Problem     57
The Process     57
The Practice     63
Mental Agility Exercise-Open or Closed? Individual Exercise     64
Mental Agility Exercise-Open or Closed? Worksheet     65
Mental Agility Exercise-Audio Role-Play Partner Exercise     69
Mental Agility Exercise-Audio Role-Play Tick Sheet     70
Mental Agility Exercise-Mastering the Clock Partner Exercise     72
Mental Agility Exercise-Questions Lightning Round Partner Exercise     75
Mental Agility Exercise-Questions Lightning Round Tick Sheet     77
The Path to Persuasion, One-on-One: No Pain, No Persuasive Gain     79
The Problem     79
The Process     79
The Practice     99
Mental Agility Exercise-Identifying Probes Individual Exercise     100
Mental Agility Exercise-Identifying Probes Worksheet      101
Mental Agility Exercise-Sample Identifying Probes Worksheet     101
Mental Agility Exercise-Developing Probes Individual Exercise     103
Mental Agility Exercise-Developing Probes Worksheet     104
Mental Agility Exercise-Multiple Developing Probes Partner Exercise     106
Mental Agility Exercise-Impact Probes Individual Exercise     107
Mental Agility Exercise-Impact Probes Worksheet     108
Mental Agility Exercise-Probing Sequence Tent Card Partner Exercise     110
Mental Agility Probing Cards     111
Mental Agility Set-Up Cards     115
Mental Agility Exercise-Probing Sequence Card Partner Exercise     116
Mental Agility Exercise-Card Exercise     117
Mental Agility Exercise-Measuring the Effect Individual Exercise     122
Mental Agility Exercise-Measuring the Effect Suggested Responses     125
The Path to Persuasion, One-on-Many     131
The Problem     131
The Process     131
The Practice-UPPOPPR     152
Mental Agility Exercise-Mastering the UPPOPPR Individual Exercise     153
Mental Agility UPPOPPR Evaluation Form     154
Mental Agility UPPOPPR Worksheet     155
Mental Agility Exercise-A UPPOPPR Challenge Individual Exercise     156
Mental Agility UPPOPPR Evaluation Form     157
Mental Agility Exercise-Sample UPPOPPR from the Hostage Negotiation Session     158
The Practice-Presentation Body     160
Mental Agility Exercise-Adding On Partner Exercise     161
Mental Agility Exercise-Pick a Topic Speed Drill Individual Exercise     162
Mental Agility Exercise-Pick a Topic Speed Drill Worksheet     163
Combating the Unforeseen, One-on-One: What Happens When Processes Fail     165
The Problem     165
The Process     165
The Practice     180
Mental Agility Exercise-Misunderstanding or Drawback? Individual Exercise     181
Mental Agility Exercise-Misunderstanding or Drawback? Worksheet     182
Mental Agility Exercise-Misunderstanding or Drawback? Suggested Responses     183
Mental Agility Exercise-Renaming Partner Exercise     185
Combating the Unforeseen, One-on-Many: What Happens When Processes Fail ... in Front of a Lot of People!     189
The Problem     189
The Process     189
The Practice     198
Mental Agility Exercise-Relaying Partner Exercise     199
Mental Agility Exercise-Reversing Partner Exercise      200
Mental Agility Exercise-Controlling the Flow Partner Exercise     201
Mental Agility Exercise-Coping with a Sniper Partner Exercise     202
Mental Agility Exercise-Coping with a Sniper Observation Sheet     203
Mental Agility Exercise-Confrontation Role-Play Partner Exercise     204
Mental Agility Exercise-Confrontation Role-Play Speaker Worksheet     205
Mental Agility Exercise-Confrontation Role-Play Observer Worksheet     206
Some Final Thoughts about What Happens Next     207
The Problem     207
The Process     207
Drop Me a Line ...     210
From the B&N Reads Blog

Customer Reviews