Table of Contents
List of Contributors
List of Figures
List of Tables
List of Boxes
List of Abbreviations and Acronyms
Introduction, William H. Dutton
Part I. Social Dimensions of the Technical: Social, Cultural, and Political Processes Shaping Technological Development and Innovation
1. The Two-Edged Nature of Technological Change: Employment and Unemployment, Christopher Freeman
2. The Information Society: Competing Perspectives on the Social and Economic Implications of Information and Communication Technologies, Ian Miles
3. The Social Shaping of Technology, Robin Williams and David Edge
4. Computers, 'Bugs', and the Sociology of Mathematical Proof, David Mackenzie
5. Technologies as Cultural Artefacts, Steve Woolgar
6. Constraints on Multimedia Convergence, Nicholas Garnham
Part II. Information and Communication Technologies in Organizations, Management, and Work: Reinforcing and Transforming the Structure, Processes, and Geography of the Firm
7. The Factory of the Future and the Productivity Paradox, Christopher Freeman
8. Revolution in the Office? Implications for Women's Paid Work, Juliet Webster
9. The Politics of IT Strategy and Development in Organizations, Rod Coombs and Richard Hull
10. Computer Power and Human Limits, Malcolm Peltu, Donald Mackenzie, Stuart Shapiro, and William H. Dutton
11. Why Geography Will Still Matter: What Jobs Go Where?, John Goddard and Ranald Richardson
Part III. Living in an Information Society: Information and Communication Technologies in the Home, Education, and Democratic Processes
12. Future Imperfect: Information and Communication Technologies in Everyday Life, Roger Silverstone
13. The Cultural Dimension of Communication Technology and Policy: The Experience of Satellite Television in Europe, Richard Collins
14. Learning and Education in an Information Society, Michael Gell and Peter Cochrane
15. Innovation in Public Service Delivery, John Taylor, Christine Bellamy, Charles Raab, William H. Dutton, and Malcolm Peltu
16. The Information Polity: Electronic Democracy, Privacy, and Surveillance, Charles Raab, Christine Bellamy, John Taylor, William H. Dutton, and Malcolm Peltu
Part IV. Public Policy and Regulation: Actors, Goals, and Strategies
17. The Strategic Value of Policy Research in the Information Economy, William H. Melody
18. IT and Economic Development: International Competitiveness, Kenneth L. Kraemer and Jason Dedrick
19. Telecommunication Infrastructures and Regional Development, Andrew Gillespie and James Cornford
20. Telecommunication Infrastructure Competition: The Costs of Delay, Walter S. Baer
21. Innovation in Telecommunication Regulation: Realizing National Policy Goals in a Global Marketplace, Robin Mansell
22. The Politics of Information and Communication Policy: The Information Superhighway, William H. Dutton, Jay G. Blumler, Nicholas Garnham, Robin Mansell, James Cornford, and Malcolm Peltu
Appendix 1: The Programme on Information and Communication Technologies (PICT)
Appendix 2: PICT Policy Research Forums
Glossary
Bibliography
Index
