• How create a job manual, and keep staff accountable

• Keeping your library board in the loop

• Using numbers to make your case

• Dealing with unreturned library materials

• Methods for managing multiple libraries with one FTE librarian

• Retaining services despite budget cuts and staff shortagse

• Public relations on a shoestring Written by contributors from across the field, this eclectic guide offers best practices suitable for managers in all types of libraries.