Listening Deeply: An Approach to Understanding and Consulting in Organizational Culture

by Howard F Stein

Overview

Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies. In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. The listener’s own feelings are as crucially diagnostic as what the consultant observes in other people.

This new edition of Listening Deeply updates historical context, theory, method, and organizational stories. A psychodynamic orientation informs much of the book and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education.

Product Details

ISBN-13:	9780826221247
Publisher:	University of Missouri Press
Publication date:	04/30/2017
Series:	Advances in Organizational Psychodynamics
Edition description:	2nd ed.
Pages:	280
Product dimensions:	6.10(w) x 8.90(h) x 1.10(d)
Age Range:	18 - 10 Years

About the Author

Howard F. Stein currently serves as a facilitator at the American Indian Diabetes Prevention Center. He is a co-author of The Dysfunctional Workplace: Theory, Stories, and Practice, and lives in Oklahoma City, OK.

Table of Contents

Foreword to the Second Edition, Seth Allcorn
Foreword to the First Edition, Michael A. Diamond
Preface
Acknowledgments
Introduction
1. Key Concepts
2. Understanding Groups
3. Use of the Self
4. Metaphors
5. Leadership
6. Organizational Change, Loss, and Grief
Conclusion
References
About the Book and Author
Index

Editorial Reviews

This impressive book continues to be a critical contribution to our field and is something we should all read carefully as it addresses a vital but sometimes ignored aspect of our research. It is of great value and will be widely used.”—Deward E. Walker, Jr., University of Colorado, author of An Ethnographic Assessment of Some Cultural Landscapes in Southern Wyoming and Idaho

“A psychodynamic orientation informs much of Listening Deeply and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education. Well written, organized and presented, Listening Deeply is an extraordinary work of exceptional scholarship and very highly recommended for corporate, community, and academic library Business Management collections and supplemental studies reading lists.”—Midwest Book Review

From the Publisher