Electronics Quality Management Handbook

by Marsha Ludwig-Becker

Overview

Apply modern quality management to the design, manufacture, and support of electronic components and systems. You'll learn how to use an integrated quality management system that embraces sales and marketing, procurement and order administration, engineering, manufacturing, enterprise management, and support. Coverage includes how to exploit ISO 9000, SPC, Deming's methods, and statistical process control...reduce program risk and improve product affordability...shift emphasis from correcting defects to preventing them...get better quality from subcontractors and vendors, becoming a world class supplier...and much more.

Product Details

ISBN-13:	9780071596329
Publisher:	McGraw-Hill Companies, The
Publication date:	09/01/1997
Product dimensions:	1.59(w) x 6.00(h) x 9.00(d)

Table of Contents

Introduction.
The New Definition of Quality.
New and Advanced Quality Systems for the New World.
ISO 9000 International Quality Management Standards.
Managing the Deming Way.
Total Quality Management (TQM).
Subcontractor/Vendor Quality.
Benchmarking.
The Malcolm Baldridge Award: Striving for World Class Quality and Total Customer Satisfaction.