From Control to Drift: The Dynamics of Corporate Information Infrastructures

by Claudio U. Ciborra, Kristin Braa, Antonio Cordella, Bo Dahlbom, Angelo Failla, Ole Hanseth, Vidar Hepso, Jan Ljungberg, Eric Monteiro

Overview

This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.

Product Details

ISBN-13:	9780198297345
Publisher:	Oxford University Press, USA
Publication date:	08/01/2000
Pages:	264
Product dimensions:	6.00(w) x 8.90(h) x 0.80(d)

About the Author

Claudio U. Ciborra is Professor of Information Systems at the London School of Economics. He is a leading researcher in the areas of information systems, management, and strategy. Affiliated to many leading European universities and research centres, he has conducted several international projects studying the impacts of IT on organizations. Author of many books on this topic, he is also widely published in the related fields of institutional economics, strategy, and organization theory.

Table of Contents

Chapter 11: From Alignment to Loose Coupling, from MedNet to www.roche.com, Claudio U. Ciborra
Chapter 12: Postface: From Infrastructure to Networking, Bo Dahlbom
Chapter 1: Introduction, Claudio U. Ciborra and Ole Hanseth
Part I: Theory
Chapter 2: A Critical Review of the Literature on the Management of Corporate Information Infrastructure, Claudio U. Ciborra
Chapter 3: Globalization and 'Risk Society', Ole Hanseth and Kristin Braa
Chapter 4: The Economics of Standards, Ole Hanseth
Chapter 5: Actor-Network Theory, Eric Monteiro
Part II: Cases
Chapter 6: Conservative Success: Organization and Infrastructure Evolution at SKF, Bo Dahlbom, Ole Hanseth, and Jan Ljungberg
Chapter 7: Infrastructure as a Process: The Case of CRM in IBM, Claudio U. Ciborra and Angelo Failla
Chapter 8: Who's in Control: Designers, Managers-or Technology? Infrastructures at Norsk Hydro, Ole Hanseth and Kristin Braa
Chapter 9: Infrastructure Strategy Formation: Seize the Day at Statoil, Eric Monteiro and Vidar Hepsø
Chapter 10: Global and Local Dynamics in Infrastructure Deployment: The Astra Hässle Experience, Antonio Cordella and Kai A. Simon
Chapter 11: From Alignment to Loose Coupling, from MedNet to www.roche.com, Claudio U. Ciborra
Chapter 12: Postface: From Infrastructure to Networking, Bo Dahlbom