Influencing People (DK Essential Managers Series)

by Roy Johnson, John Eaton

Overview

DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.

Product Details

ISBN-13:	9780756662691
Publisher:	DK Publishing, Inc.
Publication date:	09/09/2002
Series:	DK Essential Managers Series
Sold by:	DK
Format:	eBook
Pages:	72
File size:	800 KB

About the Author

Roy Johnson and John Eaton are partners in Coaching Solutions, a company that provides training and coaching for mangers and directors. They have co-authored the books How to Communicate with Emotional Intelligence and Essential Managers: Coaching Successfully.

Table of Contents

	Introduction	4
	Understanding Influence
	Being Influential	6
	Building Collaboration	8
	The Purpose of Influence	10
	Managing Yourself
	Building Self-Assurance	14
	Developing Influential Attitudes	16
	Emotional Intelligence	18
	Developing Empathy	20
	Creating Trust	22
	Looking the Part	24
	Presenting Ideas
	Framing Your Ideas	26
	Engaging Interest	28
	Gaining Cooperation	30
	Selling Your Proposal	32
	Projecting the Future	34
	Exercising Influence
	Forming Networks	36
	Motivating Individuals	40
	Influencing Teams	44
	Influencing Your Superiors	48
	Negotiating Successfully	52
	Dissolving Conflict	54
	Rehearsing A Presentation	58
	Swaying an Audience	62
	Assessing Your Influencing Skills	66
	Index	70
	Acknowledgments	72