Managing Change and Transition

by Harvard Business Review, Richard Luecke

Overview

Harvard Business Essentials are comprehensive, solution-oriented paperbacks for business readers of all levels of experience. Managing through change and crisis is difficult in any business environment, let alone one as turbulent as managers face today. This timely guide offers authoritative advice on how to recognize the need for organizational change, communicate the vision, prepare for structural change such as M&A, and address emotional responses to downsizing. With tools for managing stress levels and advice on gathering and sharing information during a transition, Managing Change and Transition is an indispensable guide for managers at any level of the organization.

Product Details

ISBN-13:	9781578518746
Publisher:	Harvard Business Review Press
Publication date:	01/28/2003
Series:	Harvard Business Essentials
Pages:	208
Product dimensions:	9.18(w) x 10.88(h) x 0.45(d)

Table of Contents

	Introduction	1
1	The Dimensions of Change: Examining the Different Types and Approaches	7
	Types of Change	8
	Two Different Approaches to Change	10
	Summing Up	15
2	Are You Change-Ready? Preparing for Organizational Change	17
	Respected and Effective Leaders	18
	Motivation to Change	19
	A Nonhierarchical Organization	24
	Becoming Change-Ready	25
	Summing Up	29
3	Seven Steps to Change: A Systematic Approach	31
	The Seven Steps	33
	Roles for Leaders, Managers, and HR	46
	Mistakes to Avoid	47
	Summing Up	49
4	Implementation: Putting Your Plan in Motion	51
	Enlist the Support and Involvement of Key People	53
	Craft an Implementation Plan	54
	Support the Plan with Consistent Behaviors and Messages	56
	Develop Enabling Structures	57
	Celebrate Milestones	58
	Communicate Relentlessly	60
	Using Consultants	62
	Summing Up	67
5	Social and Human Factors: Reactions to Change	69
	The Rank and File	70
	The Resisters	74
	The Change Agents	77
	Summing Up	81
6	Helping People Adapt: Strategies to Help Reduce Stress and Anxiety	83
	Reactions to Change: A Sense of Loss and Anxiety	85
	Stages in Reaction to Change	86
	The Conventional Advice	88
	What Individuals Can Do for Themselves	89
	How Managers Can Help Employees Cope	92
	Rethinking Resisters	96
	Summing Up	99
7	Toward Continuous Change: Staying Competitive through Change	101
	Continuous Incremental Change	102
	Can People Handle It?	104
	Getting to Continuous Change	106
	Summing Up	110
Appendix A	Useful Implementation Tools	113
Appendix B	How to Choose and Work with Consultants	119
	Notes	125
	For Further Reading	129
	Index	133
	About the Subject Adviser	137
	About the Writer	138