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Product Details

ISBN-13:	9781555704346
Publisher:	Neal-Schuman Publishers
Publication date:	05/28/2002
Series:	Teens @ the Library Ser.
Edition description:	New Edition
Pages:	141
Product dimensions:	6.34(w) x 9.00(h) x 0.43(d)

Table of Contents

	List of Figures	ix
	Series Foreword	xi
	Foreword	xiii
	Preface	xv
	So What's a Librarian to Do?	xv
	How Will Business and Management Techniques Make Your Life Easier?	xviii
	How Is a Young Adult Librarian a Manager?	xviii
	Acknowledgments	xxi
Part 1	Leadership
Chapter 1	Basic Management Principles	3
	Building Relationships	3
	Myers-Briggs--To Help Understand Yourself and Others	3
	Common Courtesy	5
	The Emotional Bank Account	6
	The Golden Rule	7
	Communication	8
	Top Down	8
	Proactive vs. Reactive Language	8
	"I" Messages	9
	Formal vs. Informal Communication	10
	Covering All Your Bases	11
	Taking Advantage of the Grapevine	11
	Bottom Up	12
	Information-Based Organizations	12
	Coaching	13
	Observation	14
	Feedback	15
	Troubleshooting	15
	Problem Solving and Conflict Resolution	15
	Dealing with Difficult People	17
	Leadership and Supervision	19
	Socializing with Subordinates	19
	Stewardship	21
Chapter 2	Managing Young Adults	23
	The Customer Is Always Right? Young Adult Patrons	23
	Us vs. Them: The Generation Gap	24
	How We Are the Same	24
	How We Are Different	25
	Understanding Young Adults	25
	Adolescent Development	27
	Teen Stressors	28
	Risk-Taking Behavior	29
	Warning Signs	30
	Young Adult Trends	30
	The Influence of Technology on the Net Generation	32
	Interacting with Young Adults	33
	Making Connections	34
	Youth Participation Groups	34
	YA Management Strategies	36
	Goals and Expectations	38
	The Importance of Discipline	38
	Establishing Guidelines	39
	Enforcing Standards of Behavior	39
	Troubleshooting	40
	Using Cooperative Problem Solving	40
Chapter 3	Managing Staff, Teachers, and Volunteers	45
	Staff vs. Volunteers	45
	Hiring	46
	Recruitment	46
	What to Look For	46
	How to Find the Right Person	47
	Job Descriptions	47
	Training	48
	Orientation	48
	Work Assignments	51
	Empowerment	51
	Continuing Education	53
	Personal Accountability	55
	Fostering Teamwork	56
	Cross-Training	56
	Committees and Task Forces	56
	Meetings	57
	Formal vs. Informal	58
	Individual Meetings	58
	Group Meetings	59
	Performance Evaluations	62
	Self-Evaluation	62
	Documenting Performance	62
	Feedback from Staff?	63
	Discipline and Troubleshooting	63
	Addressing Issues Before They Become Problems	63
	Effective Discipline	64
	Personal Problems in the Workplace	65
	Letting People Go	66
	Staff Appreciation	66
	Managing Change	67
Chapter 4	Managing Horizontally and Up	71
	Bosses	71
	Colleagues	72
	Networking	73
	School-Public Library Relations	73
	Local Librarians Similar to You	74
	Other Youth Specialists	75
	Other Young Adult Library Groups	75
	Advocacy	75
Part 2	Administration
Chapter 5	Managing Projects: Collections, Resources, Programs, and Events	79
	The YA Collection	79
	Scope	79
	Strategic Planning	80
	Access	80
	Weeding	80
	Managing Technology	81
	Programs and Events	82
	The Topic	82
	The Author/Performer(s)	82
	Contracts	84
	Compensation	85
	Travel, Lodging, Meals, and Other Benefits	85
	The Event	85
	The Space	86
	The Staff	86
	The Sales/Souvenirs	86
	Promotion	87
	How to Market YA Programs	88
	Where to Advertise	88
	Evaluation	89
Chapter 6	Managing Administrative Duties: Paperwork and Planning	91
	Planning	91
	Determining Standards of Service	92
	Roles and Service Responses	93
	Mission	93
	Vision	94
	Values	95
	Goals and Objectives	96
	Communication and Implementation	96
	Policies and Procedures	97
	Reports and Statistics	98
	Evaluation of Services	99
Chapter 7	Managing the YA Budget	101
	How to Convince Administration That You Need Money	101
	Comparison Shopping	101
	Keeping Things in Perspective	102
	Outside Sources of Funding	103
	What to Do with the Money You Get (Financial Planning)	104
	How to Keep Track of the Money You Have	104
	Developing a Library Budget	105
	Developing a Budget for Outside Sources of Funding	105
	Reimbursement	106
	Keep Your Own Records	107
	How to Make Sure You're Spending Your Money Wisely	107
	Test Ideas	107
	Evaluate	107
Chapter 8	Managing Time and Getting Organized	109
	How Are You Spending Your Time?	109
	How Should You Be Spending Your Time?	110
	Time Management	111
	Weekly Planning	111
	"To Do" Lists	112
	Working from a "To Do" List	113
	Appointments and Errands	114
	Organizational Tips to Simplify Your Life	114
Chapter 9	Managing Stress	117
	How to Avoid Stress in the First Place	117
	Meditation	118
	Exercise and Nutrition	118
	Mindfulness	119
	Addressing Stressful Feelings	120
	Coping with Change	120
	Interacting with Others	121
	Play	121
	What to Do When It All Gets to Be Too Much	122
Chapter 10	Managing Work and Life	125
	Values and Priorities	125
	How to Determine What's Important	126
	Creating a Personal Mission Statement	127
	How to Achieve Your Life Goals	128
	Balance: Where to Draw the Line	129
	Is There Life Beyond the Library? Managing Yourself	130
	Conclusion: Easier Said Than Done	133
	Notes & Credits	135
	Index	137
	About the Author	141

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