| Introduction--Strategy and Structure | 1 |
| Motives and Methods | 1 |
| Some General Propositions | 7 |
1 | Historical Setting | 19 |
| The Beginnings of Business Administration in the United States | 20 |
| The Coming of the Integrated, Multidepartmental Enterprise | 24 |
| Integration via Combination and Consolidation | 29 |
| Organization Building | 36 |
| Further Growth--The Coming of the Multidivisional Enterprise | 42 |
2 | Du Pont--Creating the Autonomous Divisions | 52 |
| The Centralized Structure | 52 |
| The Strategy of Consolidation | 53 |
| Creating the Multidepartmental Structure | 57 |
| Structural Modifications--1903-1919 | 62 |
| Further Centralization--1919 | 67 |
| The Strategy of Diversification | 78 |
| Initial Steps Toward Diversification | 79 |
| Intensified Pressures for Diversification | 83 |
| The Final Definition of the Strategy of Diversification | 88 |
| New Structure for the New Strategy | 91 |
| New Problems Created by New Strategy | 92 |
| The Problems Analyzed | 94 |
| A New Structure Proposed and Rejected | 96 |
| A Compromise Structure Adopted | 100 |
| Crisis and the Acceptance of the Multidivisional Structure | 104 |
3 | General Motors--Creating the General Office | 114 |
| The Durant Strategy | 114 |
| The Sources of Durant's Strategy | 115 |
| The Creation of General Motors | 118 |
| The Storrow Regime | 120 |
| Durant's Return and Renewed Expansion and Integration | 122 |
| Du Pont Contributions to Durant's Organization | 125 |
| The Crisis of 1920 | 128 |
| The Sloan Structure | 130 |
| The Sources of Sloan's Structure | 130 |
| The "Organization Study" | 133 |
| Minor Modifications | 140 |
| Putting the New Structure into Operation | 142 |
| Defining Divisional Boundaries | 142 |
| The Development of Statistical and Financial Controls | 145 |
| Defining the Role of the Advisory Staff | 153 |
| The Role of the Executive Committee | 157 |
| The Finished Structure | 158 |
| A Comparison of Organization Building at General Motors and du Pont | 161 |
4 | Standard Oil Company (New Jersey)--Ad Hoc Reorganization | 163 |
| Structure and Strategy Before 1925 | 164 |
| The Strategy of Vertical Integration and Continued Expansion | 170 |
| Vertical Integration and the Creation of New Functional Departments | 172 |
| Expansion and the Older Departments | 175 |
| The Growth of Staff Departments | 177 |
| The Board | 181 |
| Initial Awareness of Structural Weaknesses | 182 |
| The Initial Reorganization--1925-1926 | 185 |
| Teagle's Troubles | 186 |
| The 1925 "Program" | 188 |
| The Coordination Department and Committee | 189 |
| The Budget Department and Committee | 193 |
| Reorganizing the Marketing Department | 196 |
| Reorganizing the Manufacturing Department | 199 |
| The Creation of the Multidivisional, "Decentralized" Structure | 205 |
| Continuing Difficulties | 205 |
| The 1927 Changes | 208 |
| Working Out the New Structure | 216 |
| Some Final Considerations | 221 |
5 | Sears, Roebuck and Company--Decentralization, Planned and Unplanned | 225 |
| Changing Strategy and Structure | 225 |
| Initial Strategy and Structure | 226 |
| The New Strategy | 233 |
| Structural Strains Created by the New Strategy | 237 |
| Abortive Decentralization | 241 |
| The Frazer Committee | 242 |
| The Committee's Proposals | 243 |
| Carrying Out the Committee's Proposals | 249 |
| Frazer Reviews the New Structure | 252 |
| Continuing Conflict and Resulting Proposals | 253 |
| The Territorial Organization Scrapped | 260 |
| Evolutionary Decentralization | 261 |
| The Centralized Retail Organization | 261 |
| Decentralization of the Retail Organization | 265 |
| The Growth of Local Regional Administrative Units | 267 |
| The Return to the Territorial Organization | 268 |
| The Final Structure | 276 |
6 | Organizational Innovation--A Comparative Analysis | 283 |
| The Adaptive Response | 284 |
| Building the Functional Departments | 285 |
| Building the Central Office | 290 |
| The Creative Innovation | 299 |
| The Conditions for Innovation | 299 |
| The Process of Innovation | 303 |
| The Significance of the Innovation | 309 |
| Organizational Innovators | 314 |
| An Organization Builder's Personality and Training | 315 |
| Sources of Information | 320 |
7 | The Spread of the Multidivisional Structure | 324 |
| Industries Not Accepting the New Structure | 326 |
| Copper and Nickel | 327 |
| Steel | 331 |
| Aluminum | 337 |
| Materials | 340 |
| Industries Partially Accepting the New Structure | 342 |
| Processors of Agricultural Products | 344 |
| Rubber | 350 |
| Petroleum | 352 |
| Industries Widely Accepting the New Structure | 362 |
| Electrical and Electronics | 363 |
| Power Machinery and Automobiles | 370 |
| Chemicals | 374 |
| Variations on Structural Change | 378 |
| The Merchandising Enterprises | 378 |
| Summary of the Process of Structural Change within the Enterprise | 380 |
| Conclusion--Chapters in the History of the Great Industrial Enterprise | 380 |
| The First Chapter--Accumulating Resources | 386 |
| The Second Chapter--Rationalizing the Use of Resources | 387 |
| The Third Chapter--Continued Growth | 390 |
| The Fourth Chapter--Rationalizing the Use of Expanding Resources | 393 |
| References | 397 |
| Notes | 399 |
| Index | 455 |