Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians

by Tony Northrup, J.C. Mackin

Overview

EXAM PREP GUIDE

Ace your preparation for the skills measured by MCITP Exam 70-622—and on the job. Work at your own pace through a series of lessons and reviews that fully cover each exam objective. Then, reinforce what you’ve learned by applying your knowledge to real-world case scenarios and practice exercises. This official Microsoft study guide is designed to help you make the most of your study time.

Maximize your performance on the exam by learning to:

• Install and deploy Windows Vista to the enterprise
• Configure and manage Group Policy
• Troubleshoot security settings and install security updates
• Set up authentication, authorization, and encryption
• Configure and troubleshoot your network, client connectivity, and remote access
• Monitor events and troubleshoot performance issues

PRACTICE TESTS

Assess your skills with practice tests on CD. You can work through hundreds of questions using multiple testing modes to meet your specific learning needs. You get detailed explanations for right and wrong answers—including a customized learning path that describes how and where to focus your studies.

Your training kit includes:

• 15% exam discount from Microsoft. (Limited time offer). Details inside.
• Official self-paced study guide.
• Practice tests with multiple, customizable testing options and a learning plan based on your results.
• 375+ practice and review questions.
• Case scenarios, practice exercises, and best practices.
• Fully searchable eBook of this guide.

A Note Regarding the CD or DVD

The print version of this book ships with a CD or DVD. For those customers purchasing one of the digital formats in which this book is available, we are pleased to offer the CD/DVD content as a free download via O'Reilly Media's Digital Distribution services. To download this content, please visit O'Reilly's web site, search for the title of this book to find its catalog page, and click on the link below the cover image (Examples, Companion Content, or Practice Files). Note that while we provide as much of the media content as we are able via free download, we are sometimes limited by licensing restrictions. Please direct any questions or concerns to [e-mail].

Product Details

ISBN-13:	9780735624085
Publisher:	Microsoft Press
Publication date:	09/15/2007
Series:	Self-Paced Training Kits Ser.
Edition description:	REV
Pages:	624
Product dimensions:	7.60(w) x 9.00(h) x 1.70(d)

About the Author

Tony Northrup, MCTS, MCSE, CISP, MVP, is a networking consultant and coauthor of Windows Server 2008 Networking and Network Access Protection (NAP).

J.C. Mackin, MCITP, MCSE, MCT, has 10+ years' experience with Microsoft networks and is an IT consultant, trainer, and author.

Table of Contents

Dedication;
About the Authors;
Tony Northrup;
J.C. Mackin;
Acknowledgments;
Introduction;
Lab Setup Instructions;
Using the CD;
Microsoft Certified Professional Program;
Technical Support;
Chapter 1: Preparing for Windows Vista Deployment;
1.1 Before You Begin;
1.2 Lesson 1: Overview of the Windows Deployment Process;
1.3 Lesson 2: Verifying Windows Vista Hardware Requirements;
1.4 Lesson 3: Migrating Applications and Data;
1.5 Chapter Review;
1.6 Chapter Summary;
1.7 Key Terms;
1.8 Case Scenarios;
1.9 Suggested Practices;
1.10 Take a Practice Test;
Chapter 2: Deploying Windows Vista;
2.1 Before You Begin;
2.2 Lesson 1: Understanding Windows Vista Deployment;
2.3 Lesson 2: Using Windows Vista Deployment Tools;
2.4 Lesson 3: Designing a Network Environment;
2.5 Chapter Review;
2.6 Chapter Summary;
2.7 Key Terms;
2.8 Case Scenarios;
2.9 Suggested Practices;
2.10 Take a Practice Test;
Chapter 3: Troubleshooting Deployment Issues;
3.1 Before You Begin;
3.2 Lesson 1: Resolving User Profile Compatibility Issues;
3.3 Lesson 2: Configuring Application Compatibility Settings;
3.4 Chapter Review;
3.5 Chapter Summary;
3.6 Key Terms;
3.7 Case Scenarios;
3.8 Suggested Practices;
3.9 Take a Practice Test;
Chapter 4: Troubleshooting Group Policy Settings;
4.1 Before You Begin;
4.2 Lesson 1: Group Policy Overview;
4.3 Lesson 2: Windows Vista Group Policy Settings;
4.4 Lesson 3: Troubleshooting Group Policy Settings;
4.5 Chapter Review;
4.6 Chapter Summary;
4.7 Key Terms;
4.8 Case Scenarios;
4.9 Suggested Practices;
4.10 Take a Practice Test;
Chapter 5: Protecting Internet Explorer and Other Applications;
5.1 Before You Begin;
5.2 Lesson 1: Configuring and Troubleshooting Internet Explorer Security;
5.3 Lesson 2: Updating Software;
5.4 Lesson 3: Troubleshooting Windows Defender;
5.5 Lesson 4: Supporting Applications;
5.6 Chapter Review;
5.7 Chapter Summary;
5.8 Key Terms;
5.9 Case Scenarios;
5.10 Suggested Practices;
5.11 Take a Practice Test;
Chapter 6: Monitoring Client Computers;
6.1 Before You Begin;
6.2 Lesson 1: Monitoring Events in an Enterprise;
6.3 Lesson 2: Troubleshooting Performance, Reliability, and Security Problems;
6.4 Lesson 3: Using Task Scheduler;
6.5 Chapter Review;
6.6 Chapter Summary;
6.7 Key Terms;
6.8 Case Scenarios;
6.9 Suggested Practices;
6.10 Take a Practice Test;
Chapter 7: Authenticating, Authorizing, and Auditing Access to Resources;
7.1 Before You Begin;
7.2 Lesson 1: Authenticating Users;
7.3 Lesson 2: Using Encryption to Control Access to Data;
7.4 Lesson 3: Troubleshooting Authorization Problems and Auditing User Access;
7.5 Chapter Review;
7.6 Chapter Summary;
7.7 Key Terms;
7.8 Case Scenarios;
7.9 Suggested Practices;
7.10 Take a Practice Test;
Chapter 8: Understanding and Configuring User Account Control;
8.1 Before You Begin;
8.2 Lesson 1: Understanding User Account Control;
8.3 Lesson 2: Configuring User Account Control;
8.4 Chapter Review;
8.5 Chapter Summary;
8.6 Key Terms;
8.7 Case Scenarios;
8.8 Suggested Practices;
8.9 Take a Practice Test;
Chapter 9: Configuring and Troubleshooting Client Connectivity;
9.1 Before You Begin;
9.2 Lesson 1: Configuring Client Networking;
9.3 Lesson 2: Troubleshooting Network Problems;
9.4 Chapter Review;
9.5 Chapter Summary;
9.6 Key Terms;
9.7 Case Scenarios;
9.8 Suggested Practices;
9.9 Take a Practice Test;
Chapter 10: Managing Network Security;
10.1 Before You Begin;
10.2 Lesson 1: Securing Network Traffic;
10.3 Lesson 2: Troubleshooting Windows Firewall;
10.4 Chapter Review;
10.5 Chapter Summary;
10.6 Key Terms;
10.7 Case Scenario;
10.8 Suggested Practices;
10.9 Take a Practice Test;
Chapter 11: Configuring and Troubleshooting Wireless Networking;
11.1 Before You Begin;
11.2 Lesson 1: Configuring Wireless Networking;
11.3 Lesson 2: Advanced Wireless Configuration and Troubleshooting;
11.4 Chapter Review;
11.5 Chapter Summary;
11.6 Key Terms;
11.7 Case Scenarios;
11.8 Suggested Practices;
11.9 Take a Practice Test;
Chapter 12: Managing Shared Desktops;
12.1 Before You Begin;
12.2 Lesson 1: Managing Remote Desktop Connections;
12.3 Lesson 2: Offering Remote Assistance;
12.4 Chapter Review;
12.5 Chapter Summary;
12.6 Key Terms;
12.7 Case Scenarios;
12.8 Suggested Practices;
12.9 Take a Practice Test;
Answers;
Chapter 1: Lesson Review Answers;
Chapter 1: Case Scenario Answers;
Chapter 2: Lesson Review Answers;
Chapter 2: Case Scenario Answers;
Chapter 3: Lesson Review Answers;
Chapter 3: Case Scenario Answers;
Chapter 4: Lesson Review Answers;
Chapter 4: Case Scenario Answers;
Chapter 5: Lesson Review Answers;
Chapter 5: Case Scenario Answers;
Chapter 6: Lesson Review Answers;
Chapter 6: Case Scenario Answers;
Chapter 7: Lesson Review Answers;
Chapter 7: Case Scenario Answers;
Chapter 8: Lesson Review Answers;
Chapter 8: Case Scenario Answers;
Chapter 9: Lesson Review Answers;
Chapter 9: Case Scenario Answers;
Chapter 10: Lesson Review Answers;
Chapter 10: Case Scenario Answers;
Chapter 11: Lesson Review Answers;
Chapter 11: Case Scenario Answers;
Chapter 12: Lesson Review Answers;
Chapter 12: Case Scenario Answers;
Glossary;
System Requirements;
Hardware Requirements;
Software Requirements;
Exam 70-622: Supporting and Troubleshooting Applications on a Windows Vista® Client for Enterprise Support Technicians;
Windows Vista™ Resources for Administrators;

Editorial Reviews

As SQL Server becomes increasingly popular and moves even more deeply into the enterprise, demand for expert SQL Server developers keeps growing. While certification isn't the whole story, it sure can get you in the door. MCITP: Database Developer certification encompasses two exams, and Microsoft's just released a superb study package for the first of them: Exam 70-441, Designing Database Solutions by Using Microsoft SQL Server 2005.

Like all of Microsoft's "Self-Paced Training Kits," this one begins with a well-written, real-world study guide based on final, official exam content -- with plenty of realistic scenarios, case studies, and troubleshooting labs. It then adds more than 200 questions on CD-ROM: questions carefully crafted to reflect the actual exam.

Microsoft has even thrown in a 180-day DVD evaluation version of SQL Server 2005 Enterprise Edition -- plus a 15%-off coupon on the exam to help pay for all these goodies. Bill Camarda, from the October 2007 Read Only