Six Sigma Handbook, Fourth Edition (ENHANCED EBOOK)

by Thomas Pyzdek, Paul Keller

Overview

This fully revised bestseller integrates Lean methodologies and certification coverage and features bonus videos, quizzes, and sample files

The Six Sigma Handbook, Fourth Edition reveals how to realize significant gains in quality, productivity, and sales in any organization. This new edition offers vast improvements to examples and offers videos, sample data files for download, and online quizzes for all levels of Six Sigma certification. The content features further integration of Lean methods and examples, healthcare examples, risk management, and case studies of various deployment and analysis techniques.

• Includes two sample quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates
• Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart
• Clearly defines the management responsibilities and actions necessary for successful deployment.
• Fully incorporates Lean, problem-solving, and statistical techniques within the Six Sigma methodology

Product Details

ISBN-13:	9780071840552
Publisher:	McGraw-Hill Education
Publication date:	05/29/2014
Sold by:	Barnes & Noble
Format:	eBook
Pages:	608
File size:	255 MB
Note:	This product may take a few minutes to download.

About the Author

Thomas Pyzdek (Tucson, AZ), a Six Sigma consultant with more than 40 years of experience, is a recipient of the American Society for Quality (ASQ) Edwards Medal and other awards.

Paul Keller (Tucson, AZ) is President and COO of Quality America, a Six Sigma Training company.

Table of Contents

Part I: Six Sigma Implementation and Management 1.Building the Responsive Six Sigma Organization 2.Recognizing Opportunity 3. Data-Driven Management 4. Maximizing Resources Part II: Six Sigma Tools & Techniques 5.Project Management Using DMAIC and DMADV 6. The Define Phase 7. The Measure Phase 8. Process Behavior Charts 9. Measurement Systems Evaluation 10.Analyze Phase 11.The Improve/Design Phase 12. Control/Verify Phase Appendices Glossary of Basic Statistical Terms Area Under the Standard Normal Curve Critical Values of the t-Distribution Chi-Square Distribtion F Distribution Poisson Probability Sums Tolerance Interval Factors Control Chart Constants Control Chart Equations Table of d Values Factors for Short Run Control Charts Sample Customer Survey Process Levels and Equivalent PPM Quality Levels Black Belt Effectiveness Certification Green Belt Effectiveness Certification AHP Using Microsoft Excel