Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.
Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.
This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.
Detailed information on how to...
- Plan, install, configure, and customize SBS 2008 in any environment
- Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
- Leverage Remote Web Workplace and other advanced remote access solutions
- Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
- Centrally control Windows Vista, Windows XP, and other clients
- Seamlessly integrate Macintosh computers into your Windows network
- Protect your servers and workstations against both internal and external threats
- Prepare backups and disaster recovery plans you can actually use in an emergency
- Streamline and automate administration using Microsoft PowerShell
Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.
Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.
This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.
Detailed information on how to...
- Plan, install, configure, and customize SBS 2008 in any environment
- Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
- Leverage Remote Web Workplace and other advanced remote access solutions
- Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
- Centrally control Windows Vista, Windows XP, and other clients
- Seamlessly integrate Macintosh computers into your Windows network
- Protect your servers and workstations against both internal and external threats
- Prepare backups and disaster recovery plans you can actually use in an emergency
- Streamline and automate administration using Microsoft PowerShell
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Overview
Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.
Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You’ll learn how to securely utilize SBS 2008’s comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.
This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors’ unsurpassed experience helping companies succeed with SBS. Whether you’re a full-time IT professional or a power user who’s managing SBS in your spare time, it will be your most valuable resource.
Detailed information on how to...
- Plan, install, configure, and customize SBS 2008 in any environment
- Set up and manage SBS 2008-based networks, Web access, and collaboration–including SharePoint Services 3.0
- Leverage Remote Web Workplace and other advanced remote access solutions
- Manage email and other communications with SBS 2008’s built-in Microsoft Exchange Server 2007
- Centrally control Windows Vista, Windows XP, and other clients
- Seamlessly integrate Macintosh computers into your Windows network
- Protect your servers and workstations against both internal and external threats
- Prepare backups and disaster recovery plans you can actually use in an emergency
- Streamline and automate administration using Microsoft PowerShell
Product Details
| ISBN-13: | 9780672329579 |
|---|---|
| Publisher: | Sams |
| Publication date: | 12/10/2008 |
| Series: | Unleashed Series |
| Pages: | 781 |
| Product dimensions: | 6.90(w) x 9.00(h) x 1.90(d) |
About the Author
Eriq Oliver Neale is the owner of EON Consulting (http://www.eonconsulting.net), a small business technology consulting practice in Denton, Texas, and a partner in Third Tier (http://www.thirdtier.net), an organization that provides escalation support for IT organizations around the globe. He is an internationally-recognized Small Business Server expert, and has been awarded the Most Valuable Professional designation for Small Business Server since 2005. Eriq was the lead author for Microsoft Small Business Server 2003 Unleashed, and his other writing credits include contributions to The Internet Unleashed 1997, Windows 2000 Server System Administrator’s Handbook, E-mail Virus Protection Handbook, and several books in both the 2000 and 2003 series MCSE exam preparation series.
Eriq is a 20+-year veteran in the IT industry, getting his start with DOS 2.1 and Novell 1.1. Over the course of his career, he has worked with various operating platforms (Microsoft, Apple, Novell, UNIX, Linux, VAX, AS/400), and he has focused on providing integration solutions for differing platforms. He has worked for small organizations, as well as Fortune 500 companies. Eriq’s introduction to the Small Business Server product line came in a one-year stint supporting the product for Microsoft Product Support and Services in Las Colinas, Texas. Since then, he has been focusing on providing solutions to make running and supporting SBS easier.
In addition to writing, Eriq maintains two blogs, one technical (http://simultaneouspancakes.com/Lessons) and one business-focused (http://msmvps.com/blogs/onq), and hosts a technology-focused weekly Internet radio program for small business owners (http://www.eoncall.com). He speaks regularly at industry conferences and user groups on a variety of SBS-related topics.
Eriq is a native Texan and makes his permanent residence in Denton. He is married, and he and his wife have a menagerie of animals for children. When not writing, blogging, or speaking about technology, he can be found attending baseball and women’s college basketball games, writing and recording music, or reading mysteries.
Amy Babinchak has officially been in IT since 1994 and unofficially for 10 years prior. Like many IT professionals, she started out helping people around the office and in the college dorm to build and use computers. Her knowledge grew from MS-DOS and the early PC applications into a full-time career, when she made the switch from professional environmentalist working from grant to grant into the world of enterprise IT support. In her career, she has supported MS-DOS, Windows 3.11, Novell, and Mac OS, all the way on up to the current versions. Having started her career in enterprise support, Amy noticed that many small businesses were languishing with poorly conceived networks and lack of consistent support. Excessive travel coerced her into opening her own business in 2000.
Amy is now the President of Harbor Computer Services (http://www.harborcomputerservices.net) to serve small businesses in the metro Detroit area and a Managing Partner in Third Tier (http://www.thirdtier.net), which provides escalation support services to IT organizations around the world. Harbor Computer Services has been recognized as a Small Business Specialist (SBSC). Amy actively participates in two local user groups and several online newsgroups. She has spoken at local and international conferences on SBS technical and security topics, including SMB Nation and SMB Summit. Amy is a Forefront MVP and has contributed her technical writing skills to Microsoft SBS 2003 Unleashed and various web sites. When these things don’t keep her busy enough, she provides remote support services for small business consultants using ISA. Amy firmly believes in maintaining work-life balance and has designed her company around this concept. She practices what she preaches by spending as much time as possible on her sailboat, cruising northern Lake Huron.
Steve Banks is a speaker, author, and consultant focusing on the small business space and Windows Small Business Server. With more than 17 years in computer technology fields, he is also the founder of the Puget Sound Small Business Server User Group and president of Banks Consulting Northwest Inc. Steve has collaborated with Microsoft, Forbes, and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000, and Windows Small Business Server 2003.
Timothy Truman Barrett is cleverly disguised as a mild-mannered geek. He actually is a happily married man with his lovely wife of 18 years, Dayna. They have two wonderful daughters, Stephanie and Lauren, who are also lovely. And Tim hates monkeys. A lot. Obsessed with building things from Lincoln Logs and Tinker Toys almost from birth, Tim finally got his first computer at age 15--an old used TRS-80 Model I. It had no instructions or manuals, but by trial and error, he figured out how to make it work. He also learned BASIC and spent the entire summer bugging his mother and six siblings by constantly showing them all the “cool” stuff he could do with it. After studying computer aided drafting (CAD) and physics at Louisville Technical Institute, he went to work in the healthcare industry and then moved into information technology. As a veritable jack-of-all-trades, Tim has worked with just about everything: sewing machines, table saws, X-ray machines, IBM mainframes, phone systems, servers, PCs, and the occasional backhoe.
At age 39, Tim is currently a Microsoft Certified Professional, a Microsoft Small Business Specialist, Microsoft SBS MVP, and the founder of the Kentucky Small Business Server User Group (KYSBSUG). His motto is, “No Geek Left Behind.” He also has strong religious values as one of Jehovah’s Witnesses.
Susan Bradley blogs at www.sbsdiva.com (http://www.sbsdiva.com) and writes on patch management issues for Brian Livingston’s Windows Secrets newsletter. In addition to being one of the writers on this book and Windows Small Business Server 2003 Unleashed with Eriq Neale, she has been a contributing author to the Windows Server 2008 Security Resource Kit, and she has been a contributing author for Harry Brelsford’s SBS 2003 Best Practices book.
Dean Calvert is owner and managing director of Adelaide-based Calvert Technologies (www.calvert.net.au), a Microsoft Gold Certified Partner, and South Australia’s first Small Business Specialist. For more than 13 years, Calvert Technologies has been one of Adelaide’s leading providers of IT solutions and services in the SMB market. Dean has presented at SMB Nation (Seattle and Redmond), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston and Denver), and TechEd (Gold Coast and Sydney). He often works with Microsoft to present at partner and customer events throughout Australia. In October 2004 Dean became a Microsoft MVP (SBS) and was selected as Australia’s first Small Business Specialist Community Partner Area Lead for the 2007—2008 year. Dean also facilitates the Adelaide SBS Users Group (www.sbsusers.net) which has been running since July 2003. Dean is extremely fortunate to be the husband of Vivienne and father of Reece and Brittany, who regularly pull him away from his computer to show him what life really is all about.
Cris Hanna, BS, SBS-MVP, is the only remaining original SBS MVP, first recognized by Microsoft in 1997. Cris holds a Bachelor of Science in Computer Information Systems and in Management from Park University. Cris is the owner and principal consultant of Computing Possibilities Unlimited in Belleville, IL and focuses on Small Business Customers and consumer support. With over 20 years experience in IT, ranging from enterprise to single users, you can typically find Cris regularly posting in the Microsoft Public Newsgroups specifically focused on Small Business Server.
Cris is the founder of the St. Louis area Small Business Solutions Group, made up of Microsoft Partners who focus on providing software and services to small business.
Kevin James is a solutions architect with more than 15 years of IT consulting experience in Microsoft technologies. He provides services and solutions to large international corporations and small business entities alike through organizations like Microsoft Consulting, HP Services, and his own consulting company. Kevin James is now in his second consecutive year as a Microsoft Small Business Server Most Valuable Professional award recipient.
Jeff Middleton is well recognized worldwide in the Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server Most Valuable Professional recognition. Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he’s operated his own business located in New Orleans since 1990. Jeff’s name is now synonymous with Swing Migration, the worldwide SMB consultant’s choice of methodology for SBS Server replacement. He founded SBSmigration.com in 2004, providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.
As an expert in disaster recovery, domain migration, and a full-range of topics on the SBS and Windows platforms, Jeff travels constantly as a popular speaker. He has presented at conferences internationally including the Microsoft Partner Program, Tech Ed, SMBTN, ITA, and SMB Nation, as well as lending his support in person as a guest speaker to more than 50 local IT Pro groups of all sizes in North America, Australia, and Europe. Starting in 2007, he launched the SBSmigration.com IT Pro Conference held annually during May in New Orleans, offering a unique discussion forum for experts in SMB business and technology.
David Shackelford works for himself as an instructor and gun-for-hire for Exchange, Windows Server, and SBS-related projects. He plans deployments and migrations, conducts audits, and troubleshoots Exchange and SBS problems around the world, all remotely from his office in Olympia, WA. He is associated with CoopLink Ltd, a Microsoft Gold Partner, where he serves as the network architect and project planner. David actively participates on the technical forums at Tek-Tips.com and other random places where Exchange and SBS are being discussed, and he authored a TrainSignal video course on Exchange 2007. He has been awarded the Microsoft MVP award for his contributions to the Exchange community every year since 2004, and keeps a close involvement with the SBS production cycle and program group.
Kevin Weilbacher, SBS-MVP, is a small business consultant in the Tampa, Florida area, and is involved with the Tampa Bay SBS User group. He has worked with the Microsoft SBS Server product for eight years, and was first selected as a Microsoft SBS MVP in 2004. He has managed IT departments in the automobile, healthcare, and financial industries, and speaks on the topics of SBS and small business issues, especially security and compliance, at both the local and national levels.
Table of Contents
Foreword xxvii
Introduction 1
Book Overview 2
Part 1 Introduction and Setup
Chapter 1 Welcome to Small Business Server 2008 5
History of the SBS Product 5
BackOffice Small Business Server 4.0 6
BackOffice Small Business Server 4.5 7
Microsoft Small Business Server 2000 7
Microsoft Small Business Server 2003 8
Essential Server Solution Family 9
Features of SBS 2008 9
Communication 9
Collaboration 10
Protection 11
Expansion 12
Limitations of SBS 2008 13
Hardware Limitations 13
Software Limitations 14
Support for SBS 2008 14
Community Support 14
Online Support 15
Official Product Support 16
Chapter 2 Planning for the SBS 2008 Deployment 17
Knowing the Client Base 17
Understanding How the Server Will Be Used 18
Planning for Correct Licensing. 19
Planning the Hardware 22
Planning the Network 23
Changes in Network Options from Previous Versions 23
Connection to the Internet 23
IP Address Ranges 24
DHCP Configuration 25
Public and Private Domain Names 26
Planning the Storage Layout 26
Changes in Storage from Previous Versions 27
Multiple Partitions Versus Multiple Spindles 27
Minimum Partition/Spindle Sizes 28
Fault Tolerance 29
Backup Technologies 32
Chapter 3 Installing and Configuring SBS 2008 35
Preparing for SBS 2008 Installation 36
Collecting Information for the Setup Process 36
Configuring the Internal Network 37
Disabling DHCP on the Network 37
Installing SBS 2008 38
Collect the Initial Setup Data 38
Prepare the Disk Infrastructure 38
Complete Setup 40
Performing the Initial Configuration of SBS 2008 45
Run the Connect to the Internet Wizard 45
Install Security Updates 48
Run the Set Up Internet Address Wizard 48
Complete Other Setup Tasks 54
Troubleshooting SBS 2008 Installation Issue 57
Log Files 57
Setup Issues 57
Known Installation Issue 59
Part 2 Managing Network and Web Configuration
Chapter 4 DNS, DHCP, and Active Directory Integration 63
Understanding the Role of DNS and DHCP 63
Native Tools 64
Preparations and Caveats 67
Default Configuration of DNS and DHCP 67
Securing DNS and DHCP 70
Securing DNS 70
Securing DHCP 71
New in SBS 2008 72
Adding DNS Records 75
Reserving IP Addresses in DHCP Server 76
Troubleshooting 78
Event Log Errors 78
Dcdiag 79
Ping 80
NSLookup 81
Can’t Resolve a Host or Web Site Name 81
ISP’s DNS Server Is Down 82
DNS Returns a Bad Location 82
Curse of the Hosts File 82
There’s a Rogue DHCP Server 82
Chapter 5 Internet Information Services 7.0 85
The Web Sites Under the Hood 85
External-Facing Web Sites Included with SBS 2008 86
Internal Web Sites Included with SBS 2008 86
Additional Web Sites That Can Be Combined with SBS 2008 87
Protecting the Server 87
Default SBS Web Sites 88
Integration with SharePoint 89
Configuring the Default SBS Web Sites 89
Settings for the Default Web Site 95
Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3 96
Settings for the SBS Web Applications and Windows Server Client Deployment Applications 97
Settings for the WSUS Administrator Web Site 98
Protecting Web Site Configuration 99
Backup and Recovery of Metadata Information 99
The Appcmd Command 100
Backing Up the Web Site Configuration 101
Using System State Backup 103
Backup and Recovery of Web Sites 104
Configuring Additional Web Sites 104
Managing SSL Certificates in IIS 106
Understanding the Default Certificates 107
Deciding When to Use a Third-Party Certificate 107
Working with Third-Party Certificates 108
Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard 108
Manually Requesting and Installing a Third-Party Certificate 110
Integrating External Web Publishing 116
Troubleshooting IIS 117
Service Unavailable 117
Server Not Found. 118
Chapter 6 Remote Web Workplace and Other Remote Access Solutions 121
Understanding the Role of Remote Accessibility Solutions in SBS 2008 121
Remote Web Workplace 122
VPN 126
RDP 126
Managing and Using Remote Web Workplace 128
Managing the Remote Web Workplace Interface 128
Using the Remote Web Workplace Interface 133
Managing and Using VPN 136
Managing VPN 136
Using VPN 140
Managing and Using Remote Desktop 141
Managing Remote Desktopv 141
Using Remote Desktop 152
Securing Remote Access Solutions 159
Network Security 160
Password Security 161
Troubleshooting Remote Access Solutions 162
RWW Access Issues 162
VPN Access Issues 163
RDP Access Issues 163
Chapter 7 SharePoint and Companyweb 165
Understanding the Role of SharePoint and Companyweb in SBS 2008 166
Companyweb’s Components 166
What’s “In the Box” with SharePoint? 167
Understanding the Default Settings of SharePoint and Companyweb 173
Companyweb Port Settings 173
Companyweb Mobile Settings 173
SharePoint Default URL Mapping 174
Default Program and Data File Locations 175
Customizing SharePoint and Companyweb 176
Merging Data from an Existing WSS 3.0 Site into Companyweb 177
Developing a Data Protection Plan for SharePoint and Companyweb 180
The Recycle Bin 180
Backup and Restore with Native SharePoint Backup 181
Backup and Restore with Small Business Server Backup 183
Troubleshooting SharePoint and Companyweb 185
Event ID Error Message 10016 Is Logged in the System Log After You Install Windows SharePoint Services 3.0 185
Migration 186
Part 3 Managing E-Mail
Chapter 8 Exchange Management 191
Default Mail Configuration 193
Mail Hygiene 194
Preventing the Reverse NDR Attack 197
Configuring Recipient Filtering 198
SMTP Tarpitting 198
Hosted Anti-Spam Solutions 199
Getting Your Mail Delivered 200
How Mail Gets Delivered 200
Ensuring Delivery 200
The Windows SBS POP3 Connector 203
How Does the POP3 Connector Work? 203
Limitations of the POP3 Connector 204
Setting Up the POP3 Connector 204
Receiving Mail for Multiple Domains 206
Adding Additional E-Mail Domains 206
Routing Mail for a Non-Authoritative Zone 212
Cohosting Multiple Organizations on a Single Server 215
Getting Information About Mailboxes 217
Managing Limits 218
With the GUI 218
Setting Limits with PowerShell 221
Using Transport Rules 222
Setting Up Disclaimers with Transport Rules 222
To Create Copies of E-Mails 223
Archiving Mail 224
Using SharePoint Libraries 224
Using Exchange Journaling 225
Troubleshooting Exchange Management Issues 230
Troubleshooting Outbound Mail Delivery 230
Troubleshooting the Content Filter 235
Troubleshooting POP3 Connector 237
Chapter 9 Exchange 2007 Client Connectivity 241
Choosing the Right Exchange Client 242
Outlook 2007 243
What’s New in Outlook 2007 243
Installing Outlook 2007 244
Configuring Outlook 2007 245
Cached Exchange Mode 247
Outlook Anywhere 252
How Outlook Anywhere Works 253
Configuring Outlook Anywhere 253
Outlook Web Access 2007 258
Improvements in Outlook Web Access 2007 258
Using Outlook Web Access 2007 259
E-Mail Certificates in OWA and Outlook 2007 263
Remote File Access in OWA 2007 264
ActiveSync 265
Different Versions of ActiveSync 265
Windows Mobile Devices 266
iPhone 270
Palm Devices 272
Troubleshooting Exchange 2007 Client Connectivity 272
Troubleshooting Auto Account Setup 273
Troubleshooting Cached Exchange Mode 273
Troubleshooting Exchange 2007 ActiveSync 274
Chapter 10 Exchange Disaster Recovery 277
Understanding the Exchange Database Structure 278
Exchange Storage Groups 279
Extensible Storage Engine (ESE) Databases 281
Circular Logging 283
Checkpoint File 283
Transactions 284
Understanding Exchange Backup Methods and Requirements 285
Online Backup 286
Offline Backup 287
Security Permissions 288
Configuring Deleted Item and Mailbox Retention 289
Using Local Continuous Replication 290
Using Windows Backup 294
Using Export-Mailbox 295
Using ExMerge 296
Other Backup Solutions 298
Recovering Exchange Databases from Backup 298
Events Requiring Exchange Recovery 299
Recovery Process 300
Using the SBS Backup Wizard to Restore 300
Using the Recovery Storage Group 303
Mailbox Recovery Using a Recovery Storage Group 307
Using ExMerge to Restore 309
Using Third-Party Solutions to Restore. 310
Repairing a Damaged Exchange Database 311
Recovery Tools 311
ESEUTIL /R 314
ESEUTIL /P 314
ISINTEG 315
Troubleshooting Exchange Disaster Recovery Issues 316
Part 4 Managing Client Connectivity
Chapter 11 Group Policy in SBS 2008 321
How SBS 2008 Employs Group Policies 322
Default AD Policies 322
User Folder Redirection 323
WSUS Implementation in SBS 2008 323
Workstation Client-Specific Settings 323
SBS 2008 User Account Settings 323
Overview of Group Policy 324
Group Policy Settings 324
Group Policy Preferences 325
Working with the Group Policy Management Console 328
Navigating the Group Policy Management Console 329
Viewing Group Policy Settings 330
Group Policy Scope and Order of Application 335
Working with Group Policy Modeling and Results 339
Creating the Modeling Report 340
Creating the Results Report 342
Default SBS 2008 Group Policy Objects 343
Default Domain Controllers Policy 344
Default Domain Policy 346
Small Business Server Folder Redirection Policy 347
Update Services Client Computers Policy 348
Update Services Common Settings Policy 349
Update Services Server Computers Policy 349
Windows SBS Client Policy 350
Windows SBS CSE Policy 351
Windows SBS Client--Windows Vista Policy 352
Windows SBS Client--Windows XP Policy 352
Windows SBS User Policy 353
Creating and Modifying Group Policy Objects in SBS 2008 354
Planning the GPO 355
Testing the GPO 357
Implementing the GPO 361
Troubleshooting Group Policy 361
Group Policy Testing Tools 361
Backing Up and Restoring Group Policy 366
Chapter 12 User and Computer Management 369
Understanding the Role of User and Computer Management in SBS 2008 369
Understanding the Role of User Management in SBS 2008 370
Understanding the Role of Computer Management in SBS 2008 371
Understanding the Default Settings of User and Computer Management 371
Understanding User Default Settings 371
Understanding Default Computer Settings 378
Customizing User and Computer Management 381
Customizing User Settings 381
Customizing Computer Management 392
Chapter 13 Macintosh Integration 403
Understanding the Role of Macintosh Integration in an SBS 2008 Network 403
Native Tools 404
Third-Party Tools 404
Planning and Preparing the Network Environment 405
Domain Naming Conventions 405
Active Directory Integration 405
Account Username Conflicts 406
Operating System Notes 407
Preparing SBS 2008 Server 408
SBS 2008 as the Network DHCP Server 408
File Services for Macintosh Not Required 408
SMB Signing Compatibility Requirements 408
Connecting Macs to the SBS 2008 Network 410
Configure DHCP Support on the Mac 410
Configuring Mac OS 10.5 412
Accessing Files 414
Configuring Mac OS 10.4 414
Configuring Mac OS 10.5 416
Connecting to Active Directory 417
Configuring Mac OS 10.4 417
Configuring Mac OS 10.5 422
Accessing E-Mail 428
Preparing the SBS 2008 Network 429
Preparing the Macintosh for Entourage Connectivity 429
Configuring Entourage 2004 431
Configuring Entourage 2008 433
Accessing SBS 2008 Web Resources 435
Companyweb 436
Outlook Web Access 437
Remote Web Workplace 437
Troubleshooting 437
Network Connectivity 437
File Share Access 440
E-Mail Access 440
Windows Support on the Macintosh 441
Boot Camp 441
Parallels Desktop for Mac and VMWare Fusion 442
Chapter 14 Additional Servers 445
Understanding the Role of Additional Servers in an SBS 2008 Network 446
Licensing for Additional Servers 446
Scenarios for Additional Servers 447
Misconceptions About Using Additional Servers 450
Implementing Additional Servers 450
Common Implementation Tasks 451
Additional Domain Controller Configuration 459
Terminal Server Configuration 469
Developing a Data Protection Plan for Additional Servers 478
Installing Backup Services 478
Running a Manual Backup 479
Scheduling Regular Backups 479
Chapter 15 Managing Workstations Through Group Policy 485
Editing and Adding to Default Policies and Settings 491
Organizational Units 491
Security Groups 492
Default Policies 493
Group Policy Impact on Workstations 499
Update Services Client Computer Policy 499
Update Services Common Settings Policy 500
Windows SBS User Policy 502
Group Policy per Workstations 504
Windows SBS Client--Windows Vista Policy 505
Default Vista Firewall Policies 507
Windows SBS Client--Windows XP Policy 509
Windows SBS Client Policy 510
Small Business Server Folder Redirection 510
Deploying Software 511
Controlling the Workstations 515
Adjusting Permissions Using Group Policy 516
Using Group Policy in the Vista Era 519
User Account Control 520
Mapping Network Drives 521
Controlling USB Devices 522
Troubleshooting 526
Part 5 Managing Security and System Health
Chapter 16 Monitoring and Reporting 531
Understanding the Role of Monitoring and Reporting in SBS 2008 532
Understanding the Default Settings of Monitoring and Reporting 533
Security 534
Updates 534
Backup 534
Other Alerts 534
Notification Settings 534
Setting Up the Default Monitoring Reports 535
The Daily Report 538
The Weekly Report 541
Customizing Monitoring and Reporting 543
Setting Up Your Own Report 544
Creating Custom Alerts and Notifications 545
Deploying the Custom Alert 549
Sample Event for OneCare 551
Developing a Data Protection Plan for Monitoring and Reporting 552
Special Backups of the Database 552
Scheduling a Backup 553
Shrinking a Database 555
Additional Reporting Capabilities 555
WSUS Reports 555
FSRM Reports 558
Troubleshooting Monitoring and Reporting 558
Best Practices Analyzer 562
Third-Party Monitoring Solutions 563
Chapter 17 Managing Server and Workstation Security 565
The Benefits and Pitfalls of a Single Integrated Server 565
Covering the Basics 566
Physical Security 566
Default Shares 566
Passwords 568
Shared Folders 570
Creating a Share Using the Add a New Shared Folder Wizard 571
Creating a Share Without Using the Wizard 573
Folder Redirection 574
File Server Resource Manager 576
Storage Reports Management 577
Quota Management 578
Default Security Groups 579
User Roles 581
Creating and Editing User Roles 582
Changes to Administrative Access in Windows 200 584
UAC--User Account Control 584
Firewall Protection 588
Windows Firewall with Advanced Security 588
Enable Logging 590
Configuring Rules 591
Windows Firewall in XP and Vista 593
Edge Firewall 594
Ports and Firewall Discovery 594
The Case for Controlling Outbound Access 595
OneCare for Server 596
Configuring OneCare 597
Additional Online Features 598
Windows Software Update Services 601
Managing WSUS 602
Changing Settings 602
Maintaining WSUS Health 604
Expanding the Definition of Security 605
Backup 606
Group Policy 606
Remote Access to Network Resources 607
Chapter 18 Backup and Disaster Recovery 609
What’s New with SBS 2008 Backup and Recovery 610
New Backup Technology 610
Design Considerations 612
Improved Backup 612
Easier Scheduling 613
Dedicated Backup Devices 613
Exchange/SharePoint Backup and Recovery 613
Easier Recovery 614
No Built-in Client Backup 614
Understanding Backup Issues 614
File Recovery 614
Archiving 615
System Recovery 615
Hardware and Media 616
The Backup Plan 616
Site and Security 617
Backup Schedule 617
Using the SBS Backup Tools 618
Windows SBS Console 619
Windows Server Backup 627
WBADMIN Command-Line 631
Windows Recovery Environment 633
Backing Up SBS 2008 Premium Second Server 633
Disaster Recovery with SBS Backup Tools 634
Recovery Wizard 635
Full (Bare-Metal) Restore 639
Troubleshooting Backup Issues 640
Part 6 Beyond SBS 2008
Chapter 19 IPv6 Overview 645
Introducing IPv6 646
New Features 646
Why Do I Need IPv6? 647
How Do I Read IPv6? 647
Saying Goodbye to DHCP 648
Creating IPv6 DNS Entries 649
Using IPv6 649
IPv6 in Action--Windows Meeting Space 649
Troubleshooting IPv6 652
Troubleshooting Utilities 652
Learning Path 653
Chapter 20 PowerShel1 655
Who Needs PowerShell 655
Why PowerShell? 656
How PowerShell Is Used 656
PowerShell Under the Hood 657
PowerShell Basics 658
Using PowerShell 659
Getting Started 660
Commands 661
Aliases 663
Execution Settings 664
Basic PowerShell Example 664
Windows PowerShell Script 666
Exchange PowerShell Script 668
The Power of PowerShel 672
get-command 672
Get-help 685
get-member 686
Get-PSDriv 687
PowerShell Resources 687
Chapter 21 Advanced Installation Options 691
Understanding the Answer File 691
Answer File Generator 691
Answer File Format 695
Installing SBS 2008 with a Custom Internal Domain Name 698
Prepare the Answer File 698
Perform the Installation 699
Installing SBS 2008 into an Existing Active Directory Domain 700
Prepare the Existing Server 701
Install SBS 2008 in Migration Mode 707
Configuring the New Server 708
Moving Data and Settings from the Old Server 712
Reconfigure the Old Server 717
Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually 720
Forefront Security for Exchange 720
Windows Live OneCare for Server 722
A SBS 2008 Resources 725
Microsoft Community Resources 725
SBS 2008 Technical Documentation 725
Web Sites and RSS Feeds 725
Newsgroups 726
Web Logs (Blogs) 726
Small Business Community Resources 726
Web Sites/Blogs 726
Mailing Lists 727
Exchange Resources 727
Macintosh Resources 728
Web Pages and RSS Feeds 728
Newsgroups 728
Mailing Lists 728
iPhone Resources 728
Outlook Resources 729
Outlook Web Access Resources 729
ActiveSync/PocketPC Resources 729
SBS Monitoring and Reporting Resources 730
Group Policy Resources 730
PowerShell Resources 731
Web Resources 731
Books 731
RRAS, VPN, and Network Security Resources 731
Terminal Server Resources 732
Workstation Security Resources 732
Anti-Virus/Anti-Malware Tools 732
Security Response Toolkit 733
Security and Patching Resources 734
General Security Information 734
WSUS Resources 735
Index 737
Preface
Introduction
Whether you have been working with the Small Business Server product line for years or are seeing an SBS server for the first time, you will find that Small Business Server 2008 is not like many other Microsoft products. Like its predecessors, SBS 2008 combines core Microsoft technologies such as Exchange, SharePoint, and IIS, all on the same box, but SBS 2008 goes beyond just providing the glue that allows those tools to interact seamlessly. And that is where the learning curve comes in.
This book has been written to help the reader shorten the learning curve for SBS 2008. Readers who have never touched a Small Business Server before may be mystified by all the wizards and consoles and tools that are not found on “standard” Microsoft server products. Readers who have a solid working knowledge of previous SBS versions will recognize many of the elements of previous versions in SBS 2008, but those elements have changed drastically in this edition. To that end, the contributors for this book have worked to present SBS 2008 in such a way that the qualified consultant can quickly learn about the product as he or she first starts to work with it, as well as using the book as a reference guide for ongoing support of SBS 2008 after initial installation.
Whether SBS 2008 will be a big seller when it hits the streets in Fall 2008 or not remains to be seen. Regardless of how many units Microsoft sells in the first six months of the product life, the author team believes that any consultant who plans to provide support for SBS 2008 should start becoming comfortable with the product sooner rather than later. To help make that goal a reality, the contributors have worked to bring this book to print as close to the release of the product as possible.
One element that is not included in this book is a discussion of the use of virtualization technology in and around an SBS 2008 installation. This was a conscious decision on the part of the development team for several reasons. Most importantly, the virtualization story provided by Microsoft was not announced until after the product was released to manufacturing, and the author team did not feel that there was enough time to fully develop content related to virtualization, given the very short amount of time between RTM and the release of the book. Rather than present an incomplete, or worse, incorrect, story related to virtualization, the team opted to wait for the best practices of virtualization to develop in the industry. That said, there will be content related to virtualization in and around SBS 2008 posted to the book’s web site as the process and understanding matures. Quite honestly, the story surrounding virtualization and SBS may not even be fully complete by the time this book hits the shelves.
With changes in the licensing model and enforcement, the inclusion of multiple server OS licenses in the Premium Edition, the ability to split the bundled SQL software on a separate server, and the updates to the core technologies, there is much to learn about SBS 2008. The contributors hope that the material you find in the remaining pages of this book will help you quickly improve your ability to support the SBS 2008 product and grow your practice at the same time.
Book Overview
- Part 1, “Introduction and Setup,” details the history of the product and how to plan for and install an SBS 2008 server.
- Part 2, “Managing Network and Web Configuration,” focuses on the networking technologies of SBS, including DHCP, DNS, IIS, remote access, and VPN, as well as discussing SharePoint and Companyweb.
- Part 3, “Managing E-Mail,” focuses on the e-mail features of SBS at the client and server level and covers Exchange disaster recovery issues as well.
- Part 4, “Managing Client Connectivity,” details the management of clients in the SBS network and covers incorporating Macintosh clients and setting up Terminal Services.
- Part 5, “Managing Security and System Health,” takes an in-depth look at the maintenance side of SBS, including the monitoring and reporting tools, backups, group policy, and keeping systems up to date with security patches.
- Part 6, “Beyond SBS 2008,” covers two of the newer technologies incorporated into SBS 2008, IPv6 and PowerShell, as well as covering advanced topics for setup.
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