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Title: Effective Consumer Complaining: Win - Don'T Whine, Author: Ola Kaufman
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Effective Consumer Complaining…
by Ola Kaufman
eBook $8.49 $9.99 Current price is $8.49, Original price is $9.99.
Title: Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers / Edition 1, Author: Kristin Anderson
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Knock Your Socks Off Answers:…
by Kristin Anderson, Ron Zemke
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Paperback $17.95
Title: Shocked, Appalled, and Dismayed: How To Write Letters of Complaint That Get Results, Author: Ellen Phillips
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Shocked, Appalled, and…
by Ellen Phillips
Paperback $15.00