Title: Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs, Author: Terry G. Vavra
Hardcover $7.50 $10.00 Current price is $7.50, Original price is $10.00.
Title: Simply Better: Winning and Keeping Customers by Delivering What Matters Most, Author: Patrick Barwise
eBook $18.49 $31.99 Current price is $18.49, Original price is $31.99.
Title: CoDestiny: Overcome Your Growth Challenges by Helping Your Customers Overcome Theirs, Author: George F. Brown
Title: Simply Better: Winning and Keeping Customers by Delivering What Matters Most, Author: Patrick Barwise