Table of Contents

Introduction—Your Competitive Advantage.

Learn the Five Accountabilities that give people and organizations the edge.

How to Use This Book.

Get an overview of the ‘‘No More Excuses’’ program—and meet the Accountability Masters who contributed to this book.

PART ONE.

Chapter 1—The $10,000 Question.

Learn who you are really accountable to.

Chapter 2—Beyond the Excuse.

Find out how expensive excuses really are.

PART TWO.

Chapter 3—The First Accountability: Doing the Right Things.

You are accountable for understanding and identifying your strategic intent—and the activities that support it.

Chapter 4—The Second Accountability: Managing Your Space.

You are accountable for creating space for new ideas, initiatives, and projects.

Chapter 5—The Third Accountability: Managing the Process.

You are accountable for creatively pursuing your strategic intent, even when you hit an obstacle.

Chapter 6—The Fourth Accountability: Establishing the Right Expectations.

You are accountable for setting expectations that reflect your values, that are properly benchmarked, and that are a bit of a stretch.

Chapter 7—The Fifth Accountability: Contributing to Your Relationships.

You are accountable for giving to the relationships that matter most to you—and for giving to the larger world.

Chapter 8—Creating a Culture of Accountability.

Advice from the Accountability Masters on sustaining an accountable team.

Conclusion: The Accountability Movement.

Join the global alliance of Highly Accountable People.

Index.