Betsy Bruce is a consultant and owner of Performance Factor, creators of training and performance support applications using Dreamweaver and Flash. She is an Adobe-certified instructor for Dreamweaver, Flash, Captivate, and Authorware. As an authorized trainer, she has traveled the country instructing groups—ranging from corporations to school districts—on effectively creating dynamic and standards-based web content.

John Ray is a senior business analyst and developer for the Ohio State University Research Foundation. He provides custom network, security, and programming solutions for clients across the country, including the National Regulatory Research Institute and the Brevard Metropolitan Planning Organization in Florida.