David L. Rogers is the faculty director of Columbia Business School’s executive programs in Digital Marketing and Digital Business Strategy and founder of the BRITE (Brands Innovation Technology) conference. He advises global companies such as Google, Toyota, Visa, IBM, China Eastern Airlines, Kohler, and MacMillan, and he has appeared on CNN and CNBC and in The Financial Times, The Wall Street Journal, Forbes, and The Economist. His most recent book is The Network Is Your Customer.
The Digital Transformation Playbook: Rethink Your Business for the Digital Age
eBook
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ISBN-13:
9780231541657
- Publisher: Columbia University Press
- Publication date: 04/05/2016
- Series: Columbia Business School Publishing
- Sold by: Barnes & Noble
- Format: eBook
- Pages: 304
- File size: 1 MB
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The fast-moving digital environment has been disorienting for traditional businesses, and many may not even realize their strategies are outdated. If managed correctly, lagging businesses can transition by harnessing the power of the digital age to create new value for customers and outperform their competitors. Drawing on years of experience as an educator, researcher, and consultant, David L. Rogers identifies five key rulesand provides practical, hands-on toolsthat will help businesses of all sizes adapt, innovate, and maximize value creation.
Rogers’s rules address critical categories for every business: customers, competition, data, innovation, and the value proposition. For each, he presents diverse case studies (from companies such as Apple and Uber to GE and the New York Times), discusses common challenges to adopting the digital approach, and provides companies and business leaders clear, tested steps to implement new practices. Rogers shows that, rather than being disrupted” by digital business models, any business can learn the rules of today’s leading digital enterprises. This playbook is all business leaders need to create and pursue a digital plan that works.
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Rogers (executive education, Columbia Business Sch., Columbia Univ.; The Network Is Your Customer) aims to address the approach management should take in retooling a business for the Internet era by dealing with the cutthroat challenges of digitization. In an age in which customers are more technologically connected than ever before, resulting in, for example, fewer people visiting shopping malls, businesses must find a way to maintain and improve on profit margins. Companies that have gone through the digital transformation experienced more sales than those of their existing brick-and-mortar outlets. Rogers's easy-to-read book commences with the five domains of digital transformation (customers, competition, data, innovation, value); case studies and methods are provided throughout. The work concludes with a self-assessment to determine an organization's readiness for change and supplies strategies to assist in the planning process. VERDICT This well-written work presents applications and techniques that would serve well company managers and students of business.—Adesh Rampat, Port of Spain, Trinidad and Tobago