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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
by John Goodman
Narrated by  Mark Smeby
Audiobook (Unabridged) $24.99
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FREE with a B&N Audiobooks Subscription trial!

The Henry James BBC Radio Drama Collection: 10 full-cast dramatisations
Audiobook (Unabridged)

$18.67

. Price is $18.67 . You save %.
Created with Sketch.
Close
Created with Sketch.
Created with Sketch.

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
by John Goodman
Narrated by  Mark Smeby
Audiobook (Unabridged) $24.99
. Price is $24.99 . You save %.
OR

FREE with a B&N Audiobooks Subscription trial!