Title: Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service, Author: John A. Goodman
eBook $11.99 $19.95 Current price is $11.99, Original price is $19.95.
Title: Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits, Author: John A. Goodman
eBook $14.49 $24.95 Current price is $14.49, Original price is $24.95.