Table of Contents
1712 Steps for Presenting Problems or Opportunities to Your Boss: Get the support and resources you need to advance your agenda
2512 Manage Up with Your Mentor's Guidance: Your mentor can help you build
Jeanne C. Meister 3112 Change the Way You Persuade: Tailor your idea to your audience Ga
Robert B. Miller 3512 Get to Know Your Boss's Boss: Accelerate your career Priscilla Claman 3912 How to Make Yo
Michael Schrage 4312 Stop Be
Amy
4712 Dealing with Your Incompetent Boss: Turn your boss's weaknesses into opportunities for you to shine
5512 Coping with a Conflict-Averse Boss: Make bad news bearable so your boss won't run
Anne Field 6112 How to Give Your Boss Feedback: …without putting your career in jeopardy Amy
6512 Managing Multiple Bosses: Meet their competing demands without getting caught in the middle Amy Gall
7111 Section 2 Managing Across12 What Makes a Leader?: Polish your people skills by focusin
Daniel Goleman 8112 The Discipline of Teams: Ho
Jon R. Katzenbach Douglas K. Smith 11112 Managing Remote Relationships: What it takes to collaborate with people you
Karen Dillon 11512 A Smarter Way to Network: Build a strong support system for your next crisis or o
Rob Cross Robert Thomas 12512 How to Deal with Office Politics: Focus on mutual advantage Linda A. Hil
Kent Lineback 14312 Make Your Enemies Your Allies: Three steps to reversing a rivalry at work Brian Uzzi Shannon Dun La
14912 The Necessary Art of Persuasion: Win people over by establishing credibility, discoverin
Jay A. Conger 16112 Three Way
Jay A. Conger 16512 Harnessing the Science of Persuasion: Influence your colleagues by appealing to basic needs such as reciprocity and thei
Robert B. Cialdini 16912 How to Get Your Colleagues' At
Amy Gallo 17312 Collaborating Across Generations: Work more effectively
Tamara Erickson 17712 When the Direct Approach Backfires, Try Indirect Influence: What they don't teach you in bu
Martha Craumer 18501 Index 189