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    The Silent Language of Leaders: How Body Language Can Help--or Hurt--How You Lead

    The Silent Language of Leaders: How Body Language Can Help--or Hurt--How You Lead

    3.6 3

    by Carol Kinsey Goman Ph.D.


    eBook

    $24.95
    $24.95

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      ISBN-13: 9781118028728
    • Publisher: Wiley
    • Publication date: 03/16/2011
    • Sold by: Barnes & Noble
    • Format: eBook
    • Pages: 288
    • File size: 3 MB

    Carol Kinsey Goman, Ph.D., founder of Kinsey Consulting Services, is an executive coach, management consultant, and keynote speaker for corporations, associations, and government agencies. She is a faculty member for the Institute of Management Studies and has served as adjunct faculty at John F. Kennedy University in the International MBA program and at the University of California in the Executive Education Department. She is the author of The Nonverbal Advantage: Secrets and Science of Body Language at Work. For more information visit: www.silentlanguageofleaders.com

    Table of Contents

    INTRODUCTION: THE LEADERSHIP–BODY LANGUAGE CONNECTION 1

    1 LEADERSHIP AT A GLANCE 13

    Your Three Brains 15

    Wired for Body Language 18

    The Eye of the Beholder 20

    Personal Curb Appeal 21

    Five Mistakes People Make Reading Your Body Language 27

    When Your Body Doesn’t Match Your Words 32

    The Body Language of a Great Leader 34

    2 NEGOTIATION 35

    Four Tips for Reading Body Language 38

    Are They with You or Against You? 42

    Dealing with the Disengaged 53

    Are They Bluffing? 54

    Body Language Guidelines for Negotiators 57

    3 LEADING CHANGE 67

    This Is Your Brain on Change 68

    The Body-Mind Connection 73

    Announcing Change 79

    What Do People Want from You? 90

    The Power of Empathy 91

    4 COLLABORATION 93

    The Universal Need for Collaboration 94

    Wired to Connect 97

    Six Body Language Tips for Inclusion 102

    The Importance of How You Say What You Say 108

    Using Space 111

    Dress for Success 121

    What Your Office Says About You 123

    Familiarity Breeds Collaboration 125

    5 COMMUNICATING VIRTUALLY AND FACE-TO-FACE 127

    Technology, the Great Enabler 129

    Six Tips for a Conference Call 135

    Important Tips for Videoconferencing 137

    Technology Brings a New Range of

    Communication Options 138

    What's So Great About Face-to-Face? 143

    6 HE LEADS, SHE LEADS 151

    The Neuroscience of Gender 152

    Why Jane Doesn't Lead 155

    Thirteen Gender-Based Differences in

    Nonverbal Communication 159

    Leadership Styles of Men and Women 163

    The Body Language of Male and

    Female Leaders 164

    Body Language Tips for Male and

    Female Leaders 168

    Men Are from Mars, Women Are from Venus 174

    7 WORKING WITH GLOBAL TEAMS 177

    Culture 179

    Cross-Cultural Body Language 188

    Lessons Learned 193

    8 INTERNATIONAL BODY LANGUAGE 195

    Greeting Behaviors 200

    Business Cards 204

    Time 206

    Distance and Touch 211

    Eye Contact 215

    Seating 217

    Emotions 221

    Women 225

    Closing Words of Advice 226

    9 THE NONVERBAL FUTURE OF LEADERSHIP 237

    All Generations Bring Change 238

    The New Generation of Workers 240

    Gen Y and the Future of Visual Technology 242

    The Future of Leadership 248

    Predictions for the Future of Body Language 249

    Acknowledgments 255

    Notes 257

    About the Author 265

    Index 267

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    A guide for using body language to lead more effectively

    Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting, or stand at the podium at a speaking engagement. In The Silent Language of Leaders, Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age.

    • Draws on compelling psychological and neuroscience research to show leaders how to adjust their body language for maximum effect.
    • Stands out as the only book to address specifically how leaders can use body language to increase their effectiveness
    • Goman, a respected management coach, is widely considered as the expert in body language issues in the workplace

    The Silent Language of Leaders will show readers how to take advantage of the most underused skills in the leadership toolkit—nonverbal skills—to improve their credibility and stay ahead of the curve.

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